CSR Call Center Agent - Fast-Track Growth & Top Benefits

Caldwell Communications; San Juan; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

20% ND Maternity/Paternity Leave

Retirement/Life Insurance

Work-life Balance Programs

Job summary

Caldwell Communications is hiring for an onsite customer support role in the Philippines. The position focuses on handling inquiries, providing information to clients, and ensuring satisfaction through written and spoken communication.

Open to college graduates or high school graduates with BPO experience. Excellent English communication is essential, and onsite work is required. Located within 25–35 km of the San Juan area, it offers growth opportunities for top performers.

Qualifications

• Excellent to above-average English communication skills.
• BPO experience is a plus but not necessary.
• Open to candidates who completed college; no experience required.

Responsibilities

• Answers phone calls and provides important information/assistance to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Communicates with customers on the phone or in writing to address concerns.
• Answers participant questions and clarifies what information is being asked.

Skills

English communication

BPO experience

Education

College degree

Job description

Caldwell Communications is hiring for an onsite customer support role in the Philippines. The position focuses on handling inquiries, providing information to clients, and ensuring satisfaction through written and spoken communication.

Open to college graduates or high school graduates with BPO experience. Excellent English communication is essential, and onsite work is required. Located within 25–35 km of the San Juan area, it offers growth opportunities for top performers.