Cruise Ship Housekeeping Supervisor: Elevate Guest Experience

Holland America Line; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Holland America Line is seeking a Housekeeping Supervisor to assist the Executive Housekeeper in delivering impeccable service across suites, public areas and crew spaces aboard a cruise ship. You will lead housekeeping teams, ensure standards, train staff, and liaise with guests to support a seamless experience.

The role emphasizes English communication, team motivation and adherence to health and safety policies on board a vessel.

Qualifications

• High School Diploma or similar preferred.
• Strong command of the English language with good written skills.
• Minimum of 2 years of experience as a Stewardess or Bedroom Attendant in a busy 4- or 5-star hotel.
• Ship experience is a plus.

Responsibilities

• Perform regular and irregular inspections of housekeeping workplace.
• Develop housekeeping training sessions and maintain training forms; train new hires per Housekeeping Manual.
• Uphold all company policies including SOPs.
• Ensure guest suites are cleaned and set up to company standard.
• Replenish supplies and keep Housekeeping lockers stocked and tidy at all times.
• Maintain and replenish the flower program onboard.
• Prepare necessary name lists, special requests and schedules prior to embarkation.
• Support safety operations in line with the Emergency plan and station bill.

Education

High School Diploma or similar preferred

Job description

Holland America Line is seeking a Housekeeping Supervisor to assist the Executive Housekeeper in delivering impeccable service across suites, public areas and crew spaces aboard a cruise ship. You will lead housekeeping teams, ensure standards, train staff, and liaise with guests to support a seamless experience.

The role emphasizes English communication, team motivation and adherence to health and safety policies on board a vessel.