CRM Manager

Outsourcey; Taguig; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Competitive salary

Opportunity for career growth

Work with industry leaders

Job summary

A global talent expansion firm in the Philippines is seeking a Marketing/CRM Specialist with a minimum of 2.5 years of experience. The ideal candidate will be proficient in ActiveCampaign, managing email marketing, lead generation, and customer engagement efforts. Responsibilities include creating automated workflows and generating custom reports. The role offers competitive salary and opportunities for career growth in a rapidly expanding environment, working alongside industry leaders.

Qualifications

• Minimum 2.5 years experience in a similar role.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Understanding of ActiveCampaign’s features and best practices.

Responsibilities

• Utilise ActiveCampaign for email marketing, lead nurturing, and content management.
• Create automated sequences and workflows in ActiveCampaign.
• Develop chat flows to enhance customer engagement.

Skills

Experience in marketing/CRM

Proficiency in ActiveCampaign

Strong analytical skills

Excellent communication skills

Project management

Detail-oriented mindset

Tools

ActiveCampaign

Zapier Software

Job description

Overview

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Qualifications

• Minimum 2.5 years experience in a similar marketing / CRM specialist role.
• Proficiency in using ActiveCampaign platform, including building sequences, workflows, chat flows, and reports.
• Strong analytical skills to interpret data and drive actionable insights.
• Excellent communication skills to effectively collaborate with team members and stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Detail-oriented mindset with a focus on delivering high-quality results. Understanding of Zapier Software.

Core Responsibilities

• Utilise ActiveCampaign to manage all marketing activities, including but not limited to email marketing campaigns, lead nurturing, social media scheduling, and content management.
• Create and manage automated sequences and workflows within ActiveCampaign to optimise lead generation, qualification, and conversion processes.
• Develop and maintain chat flows within ActiveCampaign to enhance customer engagement and support.
• Generate custom reports and analyse data within ActiveCampaign to track campaign performance, identify trends, and inform decision-making.
• Collaborate with cross-functional teams to understand business objectives and translate them into effective ActiveCampaign strategies.
• Stay updated on ActiveCampaign’s latest features, updates, and best practices to continuously optimize marketing efforts.

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!