CRM Lead: North & Central Luzon West

Globe Telecom, Inc.; Philippines; On-site; PHP 669,600 - 892,800; Full time

Job summary

Globe Telecom, Inc. seeks a Customer Relationship Manager based in North and Central Luzon. The role focuses on building strong client relationships, ensuring satisfaction, and driving retention through effective account management and upselling strategies.

The ideal candidate will have over 5 years of experience in B2B sales, exceptional communication skills, and a Bachelor's degree. This position covers regions including Cagayan, Isabela, and Bulacan.

Qualifications

• 5+ years of sales experience in Technical, Enterprise, or B2B environment.
• Proven account management or relevant experience.
• Experience in delivering solutions based on customer needs.

Responsibilities

• Develop and nurture client relationships to ensure satisfaction.
• Focus on client retention and address issues promptly.
• Serve as the main point of contact for client inquiries.
• Identify upselling and cross-selling opportunities.
• Handle and resolve client complaints effectively.

Skills

Sales in Technical, Enterprise, or B2B

Client-focused solutions

Exceptional communication skills

Attention to detail

Education

Bachelor’s Degree in Any Field

Job description

Globe Telecom, Inc. seeks a Customer Relationship Manager based in North and Central Luzon. The role focuses on building strong client relationships, ensuring satisfaction, and driving retention through effective account management and upselling strategies.

The ideal candidate will have over 5 years of experience in B2B sales, exceptional communication skills, and a Bachelor's degree. This position covers regions including Cagayan, Isabela, and Bulacan.