CRM & ERP Solutions Analyst — Agile, Manila

Infor; Manila; Sur place; PHP 500 000 - 800 000; Plein temps

Résumé du poste

Infor is seeking a Development Business Analyst in Manila to bridge business requirements with development teams. You will translate functional needs into documented specifications and acceptance criteria while supporting the end-to-end development lifecycle across CRM and enterprise mobile/web solutions.

You will collaborate with product owners, QA, and cross-regional stakeholders, ensuring clear documentation and effective communication throughout sprints and testing phases.

Qualifications

• Relevant Business Analyst experience.
• Experience working within SDLC / Agile environments.
• Ability to create mockups and process flows.
• Basic relational database knowledge (SQL familiarity).
• Strong communication skills.
• At least basic knowledge of ERP and/or CRM applications.
• Ability to translate requirements into clear documentation and acceptance criteria.

Responsabilités

• Partner with product owners and stakeholders to gather, analyze, prioritize, and document requirements.
• Develop functional specifications and acceptance criteria with developers and engineers, including UI mock-ups as appropriate.
• Oversee requirement discussions throughout the sprint lifecycle, from initiation through testing.
• Provide technical clarification to development teams during implementation to minimize delays.
• Conduct functional testing to validate that delivered functionality aligns with specifications before QA handoff.
• Produce functional specs, test criteria, and supporting documentation.
• Identify and escalate conflicts, ambiguities, and risks proactively.

Connaissances

Business Analysis

SDLC / Agile

Documentation & Acceptance Criteria

Mockups & Process Flows

Communication

ERP/CRM Familiarity

SQL Basics

Description du poste

Infor is seeking a Development Business Analyst in Manila to bridge business requirements with development teams. You will translate functional needs into documented specifications and acceptance criteria while supporting the end-to-end development lifecycle across CRM and enterprise mobile/web solutions.

You will collaborate with product owners, QA, and cross-regional stakeholders, ensuring clear documentation and effective communication throughout sprints and testing phases.