Development Business Analyst — CRM/ERP & Agile Innovator

Infor; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Infor, a global leader in cloud software, seeks a Development Business Analyst in Manila to translate business requirements into tested CRM and mobile/web solutions. You will partner with developers, QA, and cross-regional stakeholders across the full SDLC, from discovery to delivery, ensuring alignment between business needs and technical implementation.

You will gather and document requirements, develop functional specs and acceptance criteria, and oversee discussions through the sprint

Qualifications

• Relevant Business Analyst experience.
• Experience working within SDLC / Agile environments.
• Ability to create mockups and process flows.
• Basic relational database knowledge.
• Strong communication skills.
• At least basic/familiarity-level knowledge of ERP and/or CRM applications.
• Ability to translate requirements into clear documentation and acceptance criteria.

Responsibilities

• Partner with product owners and stakeholders to gather, analyze, prioritize, and document requirements.
• Develop functional specifications and acceptance criteria in collaboration with developers and senior engineers, including UI mock-ups as appropriate.
• Oversee requirement discussions throughout the sprint lifecycle, from initiation through functional testing and formal QA.
• Provide technical clarification to development teams during implementation, minimizing delays and supporting efficient delivery.
• Conduct functional testing to validate that delivered functionality aligns with agreed specifications prior to QA handoff.
• Produce functional specifications, test criteria, and supporting documentation.
• Identify and elevate scope conflicts, ambiguities, and risks proactively.

Skills

Business Analyst

SDLC / Agile

Documentation

Mockups

Communication

ERP/CRM knowledge

Tools

SQL

ERP systems

Job description

Infor, a global leader in cloud software, seeks a Development Business Analyst in Manila to translate business requirements into tested CRM and mobile/web solutions. You will partner with developers, QA, and cross-regional stakeholders across the full SDLC, from discovery to delivery, ensuring alignment between business needs and technical implementation.

You will gather and document requirements, develop functional specs and acceptance criteria, and oversee discussions through the sprint