CRM & Data Management Specialist

Private Advertiser; General Trias; Sur place; PHP 240 000 - 360 000; Plein temps

Résumé du poste

Private Advertiser in General Trias, Cavite, is seeking a Customer Relationship Management (CRM) Officer. You will manage CRM data, build and sustain client relationships, and coordinate customer service across departments to ensure high-quality support.

The ideal candidate has a Bachelor's degree and 1–2 years in customer service or CRM, with strong communication, attention to detail, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Communications, or a related field.
• 1–2 years of experience in Customer Service, CRM, Sales Support, or similar roles preferred.
• Fresh graduates with excellent communication and interpersonal skills are encouraged to apply.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational and time management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsabilités

• Manage and maintain the company's CRM database.
• Track customer interactions and maintain accurate records.
• Prepare customer activity reports, performance reports, and CRM analytics.
• Build and nurture long-term relationships with existing and prospective clients.
• Coordinate with Sales, Marketing, Operations to address customer needs.
• Ensure compliance with company policies and service standards.

Connaissances

Excellent verbal and written comm.

Detail-oriented with strong organiz.

Independent and collaborative work

Microsoft Office proficiency

Formation

Bachelor's degree in Business Administration, Marketing, Management, Communications, or related field

Outils

Microsoft Office

Description du poste

Private Advertiser in General Trias, Cavite, is seeking a Customer Relationship Management (CRM) Officer. You will manage CRM data, build and sustain client relationships, and coordinate customer service across departments to ensure high-quality support.

The ideal candidate has a Bachelor's degree and 1–2 years in customer service or CRM, with strong communication, attention to detail, and proficiency in Microsoft Office.