CRM Campaign Specialist (Email QA and Execution) w/ $300 Sign-on Bonus! (Philippines, Remote)

GrowthAssistant, LLC; Philippines; Remote; PHP 600.000 - 800.000; Vollzeit

Benefits dieser Stelle

Fully Remote

Health Coverage (HMO or stipend)

7 Paid Holidays and up to 6 PTO days

Parental leave after 1 year

Zusammenfassung

GrowthAssistant, LLC is seeking a CRM Campaign Specialist (Email QA and Execution) to own QA and execution for email, in-app, and push campaigns for a fast-growing fintech client. You will ensure branding accuracy, proper targeting, and technical setup across the CRM stack.

This is a fully remote role with emphasis on CAN-SPAM compliance, documentation, and cross-functional collaboration to meet tight deadlines.

Qualifikationen

• 2+ years of ESP experience (Braze preferred; Salesforce Marketing Cloud acceptable).
• 1+ year of QA experience for CRM campaigns.
• Proficiency with JIRA, Slack, G-Suite, and CRM tools.
• Familiarity with HTML to troubleshoot dynamic email tags and templates.
• Strong attention to detail and ability to spot errors in emails and flows.
• Effective communication to liaise with cross-functional teams.

Aufgaben

• QA for email campaigns and flows, ensuring accuracy in branding and targeting.
• Review dynamic content configurations (Liquid tags) for proper personalization.
• Manage and execute CRM campaign tactics across email, in-app, and push channels.
• Document campaigns, tracking tickets, overviews, and QA reports.
• Flag SLA violations and QA misses to team leads for resolution.
• Collaborate with compliance to ensure CAN-SPAM and other regs.

Kenntnisse

ESP Experience

QA Experience

Tool Proficiency

HTML Familiarity

Attention to Detail

Communication

Deadline Management

Proactivity

Tools

JIRA

Slack

G-Suite

CRM systems

Jobbeschreibung

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring a CRM Campaign Specialist (Email QA and Execution) for a fast-growing fintech company — owning QA and execution for email, in-app, and push campaigns across the CRM stack, with a sharp eye for accuracy in branding, targeting, and technical setup.

What Your Day-to-Day Will Look Like

• Campaign QA: Conduct quality assurance reviews for email campaigns and flows, ensuring accuracy in branding, copy, targeting, and technical setup.
• Dynamic Content QA: Review and QA email configurations for dynamic content (e.g., Liquid tags) to ensure proper personalization.
• Campaign Execution: Manage and execute CRM campaign tactics, including email, in-app banners, and push notifications.
• Documentation: Maintain and update campaign documentation, including tracking tickets, campaign overviews, and QA reports.
• Issue Escalation: Flag SLA violations, QA misses, and other issues to team leads.
• Compliance Collaboration: Collaborate with compliance teams to ensure campaigns adhere to CAN-SPAM and other regulations.

What You Bring

• ESP Experience: 2+ years of experience with an ESP platform (Braze preferred, but Salesforce Marketing Cloud or similar is acceptable).
• QA Experience: 1+ years of experience in QA-specific tasks for CRM campaigns.
• Tool Proficiency: Proficiency with JIRA (or similar), Slack, G-Suite, and CRM systems (email, push, in-app messaging).
• HTML Familiarity: Familiarity with HTML to troubleshoot dynamic email tags and templates.
• Attention to Detail: High attention to detail with a knack for spotting errors in emails and workflows.
• Communication: Strong communication skills to liaise with cross-functional teams.
• Deadline Management: Ability to manage multiple deadlines while adhering to fast response times.
• Proactivity: Proactive in identifying and solving QA and process gaps.

Bonus Points if:

• You have familiarity with dynamic email scripting (Liquid, JSON, or similar).
• You have experience with app-centric clients or high-volume email marketing operations.
• You have intermediate HTML experience for troubleshooting email rendering issues.

Sign-on Bonus: $300 bonus upon successful completion of the first 90 days of employment

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.