Crew Purser: Guest Experience & Crew Ops Lead

Oceania Cruises; Manila; On-site; PHP 1,262,000 - 1,682,000; Full time

Job summary

Oceania Cruises seeks an experienced Crew Purser to manage guest and crew experience, Fidelio data entry, and shipboard administrative tasks. The role emphasizes leadership, training, and ensuring compliance with crew documentation and movement procedures.

The candidate will coordinate with department heads, monitor safety and service standards, and contribute to the Signature Service program through proactive problem solving and staff development.

Qualifications

• Strong leadership and supervisory skills.
• Excellent administrative abilities and attention to detail.
• Ability to work in an international environment and under pressure.
• Excellent appearance and professional social skills.

Responsibilities

• Maintain crew records and Fidelio data entry accuracy.
• Oversee crew processing, signs on/off, and cabin assignments.
• Manage crew welfare and payroll-related tasks; balance accounts.
• Support training and development of crew pursers and administrators.

Job description

Oceania Cruises seeks an experienced Crew Purser to manage guest and crew experience, Fidelio data entry, and shipboard administrative tasks. The role emphasizes leadership, training, and ensuring compliance with crew documentation and movement procedures.

The candidate will coordinate with department heads, monitor safety and service standards, and contribute to the Signature Service program through proactive problem solving and staff development.