Crew Logistics Coordinator

V.Group; Manila; On-site; PHP 720,000 - 960,000; Full time

Job summary

V. Group is seeking a Crew Logistics Coordinator based in Manila to execute timely crew change arrangements across our vessels.

You will coordinate flights, hotels, immigration, and ground transportation for on-signing and off-signing seafarers, ensuring compliance with company procedures and client requirements. The role requires 2–3 years in crewing, strong communication, and the ability to work in a fast-paced, global environment with 24/7 support for travel arrangements.

Qualifications

• 2–3 years in a crewing company or equivalent experience.
• Experience arranging crew change logistics for seafarers is essential.

Responsibilities

• Arrange crew logistics (flights, hotel, immigration, transport) for on/off-signing seafarers per procedures.
• Coordinate with Masters, fleet cells, port agents, and travel providers on logistics.
• Ensure changes are within operational and budgetary requirements.
• Maintain records in ShipSure and the ticketing system for ongoing arrangements.

Skills

Crewing experience

Communication

Organisational skills

Problem solving

Tech savvy

Self-starter

Results oriented

Tools

ShipSure

Ticketing platform

Job description

Location Country

Philippines

Work Location

Manila

Who are V?

As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job

The crew logistics coordinator executes timely, efficient, and cost-effective crew change logistic arrangements for on-signing and off-signing seafarers across all vessels within the group. Utilise key technology tools and crewing expertise to provide best in class crew change logistics arrangement for V. and its customers.

Key Responsibilities And Tasks

• Arrange crew logistic support such as but not limited to flights, hotel, immigration requirements and other transportation needs, for on-signing and off-signing seafarers as per the set crew logistic centre procedure and specific client requirements.
• Communicate and coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers and customer on crew change logistics arrangements as required.
• Ensure that crew change arrangements are undertaken within operational and budgetary requirements.
• Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements.
• Use the required technology in arranging crew change logistics.
• Drive and deliver on set objectives and KPI’s of the crew logistics centre
• Ensure handing over service requests / transactions to next duty shift colleagues is complete and support seamless operations.
• On a rotational basis, attend on weekend/holiday duties as required to achieve 24/7 support for crew change travel arrangements.
• Attend toll-free numbers to aid seafarers with travel-related issues or requirements arrangements.
• Other tasks that may be assigned by the line manager as needed by operations.

What can I expect in return?

V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Essential

• 2 – 3 years in a crewing company.
• Experience in arranging crew change logistics activities for seafarers.

Personal Skills

• Good communication (oral and written) skills Good organisational and planning skills
• Good analytical and problem-solving skills
• Good interpersonal skills with the ability to engage and interact with people at all levels.
• Technology savvy
• Self-starter and able to perform tasks with minimal supervision
• Results oriented

Desirable

• Experience in working with internal and external colleagues, customers across various geographies.