Crew

FOOD IS LOVE; Iloilo City; On-site; PHP 263,673 - 395,510; Full time

Job summary

A local food service provider in Iloilo City is seeking a crew member to deliver excellent customer service. Responsibilities include preparing food and beverages, handling customer orders, and maintaining cleanliness in a fast-paced environment. The ideal candidate has strong communication skills, a positive attitude, and flexibility for various shifts. This role is essential for ensuring customer satisfaction and effective operations.

Qualifications

• Previous experience in a customer service or foodservice role is a plus.
• Ability to follow instructions and maintain high-quality service standards.

Responsibilities

• Greet customers in a friendly and professional manner.
• Take customer orders accurately and ensure timely delivery.
• Prepare food, beverages, and other items according to company standards.
• Maintain a clean and organized work environment.
• Operate kitchen equipment, cash registers, and POS systems efficiently.
• Assist with inventory management and restocking supplies.
• Follow food safety and hygiene regulations.
• Work effectively as part of a team.
• Handle customer complaints calmly.
• Participate in regular training and development.

Skills

Strong communication and interpersonal skills

Ability to work efficiently in a fast-paced environment

Basic math skills

Flexibility to work various shifts

Positive attitude and willingness to learn

Job description

As a crew member, you will play a vital role in delivering excellent customer service and maintaining smooth operations in a fast-paced environment. Your duties will range from preparing food and drinks to assisting customers and ensuring the cleanliness of the workspace.

Key Responsibilities

• Greet customers in a friendly and professional manner, ensuring a positive experience.
• Take customer orders accurately and ensure timely delivery.
• Prepare food, beverages, and other items according to company standards.
• Maintain a clean and organized work environment, including dining areas, kitchen, and restrooms.
• Operate kitchen equipment, cash registers, and POS systems efficiently and accurately.
• Assist with inventory management and restocking supplies as needed.
• Follow food safety and hygiene regulations to maintain a clean and safe environment.
• Work effectively as part of a team to meet customer demands.
• Handle customer complaints or concerns in a calm and professional manner.
• Participate in regular training and development to improve skills and knowledge.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Basic math skills for handling transactions and inventory.
• Previous experience in a customer service or foodservice role is a plus.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to follow instructions and maintain high-quality service standards.
• Positive attitude and willingness to learn.