Credit Controller: Strategic Collections & Reporting Lead

LSEG; Taguig; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Volunteering days

Wellbeing initiatives

Job summary

London Stock Exchange Group (LSEG) is seeking an Associate to perform cash collection on a defined book of business and collaborate with clients and internal teams to resolve disputes and secure payments.

The role requires 1–2 years in collections or accounts receivable, strong English communication, and the ability to work under pressure while coordinating with senior leadership on reports and presentations.

Qualifications

• Prior experience in dispute resolution and managing accounts receivable books of business.
• Must have solid 1-2 years collections or accounts receivable experience.
• Strong English communication skills—verbal, written and presentation.
• Ability to partner with senior leadership to visualize and design presentations and reports.
• Ability to work under pressure and meet tight deadlines.
• Team oriented and collaborative mindset.

Responsibilities

• Cash collection on a defined book of business.
• Collaborate with clients and internal staff to resolve disputes and ensure payment.
• Manage the decision process on disconnecting customers when payments cannot be negotiated.
• Handle complex cash application issues and ensure accuracy.
• Monitor collection trends and identify debt issues early.
• Prepare monthly credit control reports with Regional Credit Managers.
• Suggest improvements to current credit control practices.

Skills

Dispute resolution

Accounts receivable

English communication

Presentation skills

Team player

Job description

London Stock Exchange Group (LSEG) is seeking an Associate to perform cash collection on a defined book of business and collaborate with clients and internal teams to resolve disputes and secure payments.

The role requires 1–2 years in collections or accounts receivable, strong English communication, and the ability to work under pressure while coordinating with senior leadership on reports and presentations.