Credit Controller - AMERS

PHL006 Refinitiv Asia Pte. Ltd. Philippine Branch; Taguig; On-site; PHP 500,000 - 700,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Volunteer days

Wellbeing initiatives

Job summary

London Stock Exchange Group in Manila is seeking an Associate to manage collections on a defined book of business, resolve disputes, and coordinate with internal teams to secure payment of invoices. You will support regional credit managers, analyze debt trends, and help ensure provisions and bad debt accounting align with standards, while building strong relationships with finance and business units.

The role requires 1–2 years in AR/collections, solid English communication, and the ability to

Qualifications

• Prior experience in dispute resolution and managing accounts receivable books of business.
• 1–2 years collections or accounts receivable experience.
• Strong English communication skills - verbal, written and presentation.
• Ability to partner with senior leadership team to help visualize and design presentations and reports.
• Ability to work under pressure and to exacting time scales.
• Team player.

Responsibilities

• Investigate delinquent accounts and recommend actions to release or refer for collection.
• Perform cash collection on a defined book of business and monitor trends.
• Collaborate with clients and internal staff to resolve disputes and ensure timely payments.
• Manage the decision process on disconnecting customers when payments cannot be negotiated.
• Address complicated cash application issues and ensure accurate postings.
• Assist in monthly credit control reporting and provisioning discussions.
• Support regional implementation of global credit control templates and country adherence.

Skills

Dispute resolution

Accounts receivable

English communication

Presentation

Job description

Responsibilities:

Collection activities include investigating delinquent accounts, analyzes account performance, makes recommendations to release orders on past‑due accounts and investigates bankruptcy claims. May coordinate efforts and/or refer accounts to third party accounts to third party action when internal collections are not effective. Maintains records and files and generates related reports.

Cash collection on a defined book of business.

Work closely with clients, some of which are Fortune 500 Companies, and LSEG internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices.

Manage the decision process on disconnecting customers when payments cannot be negotiated.

Manage complicated cash application issues.

Monitor & analyse collection trends & identify debt issues at an early stage for resolution

Aid Regional Credit Managers in compilation of monthly credit control reporting.

Recommend any changes in country credit control tiering & mapping to improve efficiency.

Ensure actions from monthly business unit debt provisioning meetings are followed-up.

Ensure accounting for bad debts & provisioning comply with accounting standards.

Build effective relations with CA & Business Unit management.

Liaise with Finance to ensure thorough financial analyses of the viability of commercial propositions.

Help regional implementation of Credit Control Global template & country adherence to it thereafter.

Suggest & implements improvements to current practice.

Qualifications:

Prior experience in dispute resolution and managing accounts receivable books of business. Must have solid 1-2 years collections or accounts receivable experience. Strong English communication skills - verbal, written and presentation Ability to partner with senior leadership team to help them visualize and design their presentation and reports. Ability to work under pressure and to exacting time scales on occasion. Team Player

Career Stage:

Associate London Stock Exchange Group (LSEG)

Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider.

Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built.

Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas.

We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.

Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence.

Colleagues can get involved through fundraising and volunteering.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

• healthcare
• retirement planning
• paid volunteering days
• wellbeing initiatives

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions.

Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.