Credit Controller

Forvis Mazars in the Philippines; Makati; On-site; PHP 360,000 - 540,000; Full time

Job summary

Forvis Mazars in the Philippines, based in Makati, is seeking a Credit Controller to support the finance team in maintaining an effective credit control system and optimizing cash flow.

Reporting to the Senior Credit Controller, you will build strong client relationships to secure timely payments, review aged debt, and prepare debtor reports in a fast-paced environment. This role emphasizes communication, organization, and problem-solving skills.

Qualifications

• At least 2 years relevant experience in credit control with a strong knowledge of credit control best practices.
• Highly organized with the ability to prioritize workloads and meet deadlines.
• Self-motivated and ability to work independently and as part of a collaborative team.
• Experience in reviewing and assessing internal management reports including aged debtors information.
• Ability to use initiative in dealing with and prioritizing debtors.
• Confidence in dealing with stakeholders at all levels (internally and externally).
• Proficient in Excel, Word & credit control/finance packages.

Responsibilities

• Maintain an effective and professional credit control system.
• Build and maintain strong working relationships with clients to ensure timely payment.
• Regular review of aged debt and identify risks for escalation.
• Contact debtors by telephone and email to secure payment and respond to queries timely.
• Liaise with internal teams to resolve any customer queries / billing issues.
• Clearly document and record results of all relevant communications on collections.
• Processing and allocation of cash receipts and accounts reconciliation.
• Issue timely and accurate monthly debtors statements.
• Prepare timely daily / weekly / monthly debtor reports and cash collection forecasts for senior management.
• Achievement of monthly cash collection target.
• Recommend process improvements to increase efficiency and reduce debtor days.

Skills

Credit control

Communication

Problem solving

Interpersonal skills

Customer service

Organization

Independent work

Initiative

Stakeholder management

Tools

Excel

Word

Finance software

Job description

he Credit Controller will support the finance team in maintaining an effective credit control system to optimize cash flow, minimize bad debt, and maintain strong client relationships. Reporting to the Senior Credit Controller, the role involves frequent communication with internal and external stakeholders, requiring excellent communication, problem-solving, interpersonal, and customer service skills in a fast-paced environment.

Responsibilities

• Instrumental in maintaining an effective and professional credit control system
• Build and maintain strong working relationships with clients to ensure timely payment
• Regular review of aged debt and identify risks for escalation
• Contact debtors by telephone and email to secure payment and respond to queries timely
• Liaise with internal teams (e.g. Partners, Finance, client relationship managers) to resolve any customer queries / billing issues
• Clearly document and record results of all relevant communications on collections
• Processing and allocation of cash receipts and accounts reconciliation
• Issue timely and accurate monthly debtors statements
• Prepare timely daily / weekly / monthly debtor reports and cash collection forecasts for senior management
• Achievement of monthly cash collection target
• Recommend process improvements to increase efficiency and reduce debtor days

Qualifications:

• At least 2 years relevant experience in credit control with a strong knowledge of credit control best practices
• Highly organized with the ability to prioritize workloads and meet deadlines
• Self-motivated and ability to work independently and as part of a collaborative team
• Experience in reviewing and assessing internal management reports including aged debtors information
• Ability to use initiative in dealing with and prioritizing debtors
• Confidence in dealing with stakeholders at all levels (internally and externally)
• Proficient in Excel, Word & credit control/finance packages

Who we are

Forvis Mazars is among the leading audit and accounting firms in the Philippines specializing in audit & assurance, tax, accounting & reporting, payroll, corporate secretarial, and advisory services.

Forvis Mazars is a leading global professional services network operating under a single brand with just two members: Forvis Mazars, LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.

We work as one integrated team, leveraging expertise, scale, and cultural understanding to deliver tailored, reliable services. Our goal is to help our clients navigate the complex local business environment and connect them to regional and global growth opportunities.

For more information, please visit our website www.forvismazars.com/ph/en