Credit & Collections Operations Specialist

Facilities Managers, Inc.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Facilities Managers, Inc. is seeking an Administrative Officer for the Credit and Collection Department to handle day-to-day clerical tasks, reporting, and operational workflows supporting credit risk assessment and debt recovery.

Responsibilities include recording payments, preparing AR aging reports, handling billing inquiries, scheduling collections, and maintaining filing systems while coordinating with sales, finance, and legal teams to resolve discrepancies.

Qualifications

• Record incoming customer payments, cash, checks, and electronic transfers into accounting or enterprise systems.
• Prepare, print, and analyze daily or monthly AR and aging reports to flag overdue accounts.
• Handle routine client correspondence, answer billing queries, and send out payment reminders or statements of account.
• Schedule collection activities, assist officers with tracking delinquent profiles, and organize files for potential legal endorsements.
• Maintain up-to-date electronic and physical filing systems for credit applications, payment plans, and client communications.
• Liaise with sales, finance, and legal teams to resolve invoice discrepancies and streamline recovery pipelines.

Responsibilities

• Record incoming customer payments, cash, checks, and electronic transfers into accounting or enterprise systems.
• Prepare, print, and analyze daily or monthly AR and aging reports to flag overdue accounts.
• Handle routine client correspondence, answer billing queries, and send out payment reminders or statements of account.
• Schedule collection activities, assist officers with tracking delinquent profiles, and organize files for potential legal endorsements.
• Maintain up-to-date electronic and physical filing systems for credit applications, payment plans, and client communications.
• Liaise with sales, finance, and legal teams to resolve invoice discrepancies and streamline recovery pipelines.

Skills

Strong verbal and written comunicação

Attention to detail

Negotiation or customer service skills

Education

Bachelor's degree in finance, Accounting, Business Administration, or a related field

Tools

Microsoft Office

Accounting/CRM software

Job description

Facilities Managers, Inc. is seeking an Administrative Officer for the Credit and Collection Department to handle day-to-day clerical tasks, reporting, and operational workflows supporting credit risk assessment and debt recovery.

Responsibilities include recording payments, preparing AR aging reports, handling billing inquiries, scheduling collections, and maintaining filing systems while coordinating with sales, finance, and legal teams to resolve discrepancies.