Credit & Collection Manager

RAM Food Products Inc.; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

RAM Food Products Inc. is seeking a Credit and Collection Manager to oversee the credit evaluation process, establish credit limits, monitor accounts receivable, and ensure timely collection of payments in a manufacturing/B2B setting.

The role requires leadership of the collection team, cross‑department collaboration, and adherence to policies to protect cash flow and minimize financial risk.

Qualifications

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.
• At least 5 years of relevant experience in credit and collections, preferably in a manufacturing or B2B environment.
• Proven experience in managing an accounts receivable portfolio and leading a collection team.
• Strong knowledge of credit evaluation, collection strategies, and relevant financial regulations.
• Excellent analytical, problem-solving, and decision‑making skills.
• Effective communication and interpersonal skills for cross‑department coordination.
• Ability to work under pressure and meet deadlines in a fast‑paced environment.
• Strong leadership, coaching, and people management abilities.

Responsibilities

• Monitor and review daily AR reports and follow up on overdue accounts.
• Evaluate and approve customer credit applications based on financial assessment.
• Verify and validate all deductions, credit notes, and debit notes.
• Reconcile customer statements and coordinate dispute resolutions.
• Coordinate with internal departments to resolve billing and collection issues.
• Generate weekly AR aging and hanging balances reports for management review.
• Conduct weekly team meetings to review collection efforts and strategies.
• Prepare and submit monthly reports on collection performance, AR aging, and bad debt provisions.
• Reconcile AR subledger balances with the General Ledger and resolve discrepancies.
• Coordinate with Legal for the management of delinquent and legal accounts.
• Supervise and train credit and collection staff to ensure effective operations.
• Ensure compliance with credit policies and assist in audit preparations.

Skills

Credit evaluation

Collections management

Leadership

Analytical thinking

Cross-department coordination

Communication skills

Education

Bachelor's degree in Accounting/Finance/Business Administration

Job description

The Credit and Collection Manager is responsible for managing the credit evaluation process, establishing credit limits, monitoring accounts receivable, and ensuring timely collection of payments from customers. This role ensures that credit and collection policies are aligned with the company’s objectives while minimizing financial risk and maintaining healthy cash flow.

Key responsibilities:

• Monitor and review daily AR reports and follow up on overdue accounts.
• Evaluate and approve customer credit applications based on financial assessment.
• Verify and validate all deductions, credit notes, and debit notes.
• Reconcile customer statements and coordinate dispute resolutions.
• Coordinate with internal departments to resolve billing and collection issues.
• Generate weekly AR aging and hanging balances reports for management review.
• Conduct weekly team meetings to review collection efforts and strategies.
• Prepare and submit monthly reports on collection performance, AR aging, and bad debt provisions.
• Reconcile AR subledger balances with the General Ledger and resolve discrepancies.
• Coordinate with Legal for the management of delinquent and legal accounts.
• Supervise and train credit and collection staff to ensure effective operations.
• Ensure compliance with credit policies and assist in audit preparations.

Qualifications, knowledge, skills required:

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.
• At least 5 years of relevant experience in credit and collections, preferably in a manufacturing or B2B environment.
• Proven experience in managing an accounts receivable portfolio and leading a collection team.
• Strong knowledge of credit evaluation, collection strategies, and relevant financial regulations.
• Excellent analytical, problem-solving, and decision‑making skills.
• Effective communication and interpersonal skills for cross‑department coordination.
• Ability to work under pressure and meet deadlines in a fast‑paced environment.
• Strong leadership, coaching, and people management abilities.