Credit Card Operations Leader: Scale & Compliance

GoTyme PH (Philippines); Quezon City; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

GoTyme PH is seeking a Senior Credit Card Operations Lead to own end-to-end card lifecycle processes, including issuance, activation, billing, and payments. You will oversee reconciliations, disputes, and chargebacks, ensuring accuracy and strong controls.

The role demands regulatory compliance with BSP, AMLA, Data Privacy Act, PCI DSS, and scheme rules, plus driving automation and vendor governance. You will Partner with Product, Engineering, Risk, Finance, Compliance, and Customer Experience

Qualifications

• Bachelor’s degree in Finance, Accounting, Banking, IT, Engineering, or related field.
• 6+ years in card operations with at least 3 years in credit card ops.
• Experience with card billing cycles, revolving interest, installment programs, chargebacks, and scheme rules.

Responsibilities

• Lead end-to-end credit card operations, including issuance, activation, billing, and payments.
• Oversee reconciliations across authorization, clearing, billing, GL, and settlement.
• Ensure compliance with BSP regulations, AMLA, Data Privacy Act, PCI DSS, and scheme rules.
• Drive automation and KPI dashboards for billing, reconciliation, disputes, and SLAs.
• Lead vendor governance with processors and schemes.

Skills

Credit card ops

Vendor management

Data analytics

Leadership

Automation

Process improvement

Stakeholder mgmt

Regulatory awareness

Education

Bachelor's degree in Finance/Accounting/Banking/IT

Tools

PCI DSS

Payment processors

Job description

GoTyme PH is seeking a Senior Credit Card Operations Lead to own end-to-end card lifecycle processes, including issuance, activation, billing, and payments. You will oversee reconciliations, disputes, and chargebacks, ensuring accuracy and strong controls.

The role demands regulatory compliance with BSP, AMLA, Data Privacy Act, PCI DSS, and scheme rules, plus driving automation and vendor governance. You will Partner with Product, Engineering, Risk, Finance, Compliance, and Customer Experience