credit and collection officer

ACE MALOLOS DOCTORS; Malolos; On-site; PHP 201,000 - 312,000; Full time

Job summary

ACE MALOLOS DOCTORS is seeking an Accounts Receivable Specialist to monitor AR, ensure timely collection of balances, and maintain accurate collection records for the hospital. You will coordinate with Billing, Accounting, HMO, and other departments, develop collection strategies, review long-outstanding accounts, and prepare aging and collection reports to support management decisions.

The ideal candidate holds a Bachelor's degree and 1–2 years in credit and collection, with strong Excel

Qualifications

• Bachelor's degree in Accountancy, Financial Management, Business Administration, or a related field.
• With at least 1–2 years of experience in credit and collection, accounts receivable, or a related position is an advantage.
• Knowledgeable in accounts receivable, aging of accounts, collection procedures, and bad debt management.
• Proficient in Microsoft Excel and other MS Office applications.
• Strong analytical, negotiation, communication, and problem-solving skills.
• Detail-oriented, organized, and capable of handling confidential financial information.
• Able to work independently and meet collection targets and deadlines.

Responsibilities

• Monitor and manage the hospital's accounts receivable (AR) to ensure timely collection of outstanding balances.
• Conduct regular follow-ups with patients, HMO providers, corporate accounts, and other clients regarding overdue payments.
• Prepare and monitor the aging of receivables and identify accounts requiring immediate collection action.
• Develop and implement collection strategies to minimize overdue accounts and reduce bad debts.
• Review and investigate long-outstanding accounts and recommend appropriate actions for collection.
• Coordinate with the Billing, Accounting, HMO, and other concerned departments to resolve billing discrepancies and collection issues.
• Prepare collection reports, aging reports, and other related financial reports for management review.
• Monitor payment commitments and ensure that agreed payment schedules are properly followed.
• Assist in evaluating credit risks and recommending appropriate credit limits and payment terms for corporate clients, subject to management approval.
• Maintain accurate and updated records of collection activities, payment arrangements, and outstanding balances.
• Recommend accounts for further collection action or possible write-off, subject to management approval and hospital policies.
• Ensure compliance with hospital policies and procedures on credit management, collection, and data confidentiality.
• Perform other related duties as may be assigned by the immediate supervisor.

Skills

Analytical skills

Negotiation skills

Communication skills

Problem-solving

Detail-oriented

Education

Bachelor's degree in Accountancy/Financial Management/Business Administration

Tools

Microsoft Excel

MS Office

Job description

Job Summary

Responsible for monitoring accounts receivable, ensuring timely collection of outstanding balances, managing overdue accounts, and maintaining accurate collection records. The position also assists in minimizing bad debts, improving cash flow, and ensuring compliance with the hospital's credit and collection policies.

Duties and Responsibilities

1. Monitor and manage the hospital's accounts receivable (AR) to ensure timely collection of outstanding balances.

2. Conduct regular follow-ups with patients, HMO providers, corporate accounts, and other clients regarding overdue payments.

3. Prepare and monitor the aging of receivables and identify accounts requiring immediate collection action.

4. Develop and implement collection strategies to minimize overdue accounts and reduce bad debts.

5. Review and investigate long-outstanding accounts and recommend appropriate actions for collection.

6. Coordinate with the Billing, Accounting, HMO, and other concerned departments to resolve billing discrepancies and collection issues.

7. Prepare collection reports, aging reports, and other related financial reports for management review.

8. Monitor payment commitments and ensure that agreed payment schedules are properly followed.

9. Assist in evaluating credit risks and recommending appropriate credit limits and payment terms for corporate clients, subject to management approval.

10. Maintain accurate and updated records of collection activities, payment arrangements, and outstanding balances.

11. Recommend accounts for further collection action or possible write-off, subject to management approval and hospital policies.

12. Ensure compliance with hospital policies and procedures on credit management, collection, and data confidentiality.

13. Perform other related duties as may be assigned by the immediate supervisor.

Qualifications

• Bachelor's degree in Accountancy, Financial Management, Business Administration, or a related field.

• With at least 1–2 years of experience in credit and collection, accounts receivable, or a related position is an advantage.

• Knowledgeable in accounts receivable, aging of accounts, collection procedures, and bad debt management.

• Proficient in Microsoft Excel and other MS Office applications.

• Strong analytical, negotiation, communication, and problem-solving skills.

• Detail-oriented, organized, and capable of handling confidential financial information.

• Able to work independently and meet collection targets and deadlines.