Accounts Receivable & Collections Manager

Private Advertiser; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Private Advertiser in the Philippines seeks an experienced Accounts Receivable & Collections Manager to lead receivables management within a healthcare-related organization. The role focuses on improving cash collections, reducing overdue accounts, and optimizing AR processes while engaging stakeholders across customers, business partners, and internal teams.

You will combine strategic thinking with hands-on execution, manage a small team, and drive continuous improvement while ensuring high

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 10 years of Accounts Receivable, Credit & Collections, or Order-to-Cash experience.
• Minimum 5 years of leadership experience managing and developing teams.
• Experience within healthcare services, hospitals, medical devices, HMO, insurance, or related industries.
• Proven experience managing complex receivables portfolios and collection operations.
• Demonstrated success in reducing overdue accounts, improving DSO, and enhancing collection performance.
• Strong stakeholder management skills with customers, healthcare institutions, distributors, or partners.
• Experience leading process improvement and operational excellence initiatives.
• Strong analytical, reporting, and problem-solving capabilities.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in SAP ERP and Microsoft Excel.

Responsibilities

• Lead the Accounts Receivable and Collections function to ensure timely and accurate collection of outstanding balances.
• Develop and execute strategies to improve cash flow, reduce aging receivables, and enhance collection performance.
• Monitor AR metrics, including aging reports, overdue accounts, collection efficiency, and DSO.
• Identify process gaps and implement continuous improvement initiatives to enhance efficiency and effectiveness.
• Prepare management reports, executive summaries, and actionable recommendations to support decision-making.
• Partner with internal and external stakeholders to resolve collection issues and strengthen payment performance.
• Review customer accounts and collection trends to proactively address potential risks.
• Manage escalated collection matters and negotiate effective payment resolutions.
• Lead, coach, and develop a small team to drive performance and achieve operational objectives.
• Ensure compliance with company policies, procedures, and service level commitments.

Skills

Analytical skills

Reporting

Problem-solving

Communication

Negotiation

Stakeholder management

Process improvement

Leadership

Delivery excellence

Team coaching

Education

Bachelor's degree in Finance, Accounting, Business Administration or related field

Tools

SAP ERP

Microsoft Excel

Job description

Accounts Receivable & Collections Manager

We are seeking an experienced Accounts Receivable & Collections Manager to lead receivables management and collection operations within a healthcare-related organization. This role is responsible for improving cash collections, reducing overdue accounts, optimizing AR processes, and ensuring strong stakeholder engagement across customers, business partners, and internal teams.

The successful candidate will combine strategic thinking with hands-on execution, driving continuous improvement initiatives while maintaining high service standards and operational efficiency.

Key Responsibilities

Lead the Accounts Receivable and Collections function to ensure timely and accurate collection of outstanding balances.

Develop and execute strategies to improve cash flow, reduce aging receivables, and enhance collection performance.

Monitor key AR metrics, including aging reports, overdue accounts, collection efficiency, and DSO.

Identify process gaps and implement continuous improvement initiatives to enhance efficiency and effectiveness.

Prepare management reports, executive summaries, and actionable recommendations to support decision-making.

Partner with internal and external stakeholders to resolve collection issues and strengthen payment performance.

Review customer accounts and collection trends to proactively address potential risks.

Manage escalated collection matters and negotiate effective payment resolutions.

Lead, coach, and develop a small team to drive performance and achieve operational objectives.

Ensure compliance with company policies, procedures, and service level commitments.

Requirements

Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.

Minimum 10 years of Accounts Receivable, Credit & Collections, or Order-to-Cash experience.

Minimum 5 years of leadership experience managing and developing teams.

Experience within healthcare services, hospitals, medical devices, HMO, insurance, or other healthcare-related industries.

Proven experience managing complex receivables portfolios and collection operations.

Demonstrated success in reducing overdue accounts, improving DSO, and enhancing collection performance.

Strong stakeholder management skills with experience engaging customers, healthcare institutions, distributors, or business partners.

Experience leading process improvement and operational excellence initiatives.

Strong analytical, reporting, and problem-solving capabilities.

Excellent communication, presentation, and negotiation skills.

Proficiency in SAP ERP and Microsoft Excel.

Preferred Qualifications

Experience handling healthcare-related receivables and reimbursement collections.

Exposure to credit risk assessment, credit policies, and collection governance.

Experience presenting business performance and recommendations to senior management.

Strategic and solutions-oriented mindset with the ability to challenge the status quo and drive change.