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WNS, part of Capgemini, is seeking a Credit Analyst to communicate with customers in a professional manner and provide solutions per process guidelines. The role requires attentiveness to customer needs, empathy, and adherence to established processes.
The ideal candidate has a college degree with relevant credit analysis experience, strong customer service skills, and willingness to work onsite with shifting schedules. Immediate joiner is preferred.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. WNS brings together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Communicate with customers in a professional manner & provide solutions for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.