Country Head (Shared Service)

Private Advertiser; Pasig; On-site; PHP 4,000,000 - 6,000,000; Full time

Job summary

Private Advertiser in Manila seeks a Country Leader-Manila SSC to partner with the Senior Director and guide the Global Shared Services team, shaping strategy, targets, and service delivery across HR, Finance, and Facilities.

You will lead locally and influence globally, champion continuous improvement, align with company values, manage stakeholder expectations, and drive performance through metrics, people development, and cross-functional collaboration.

Qualifications

• Bachelor’s degree required in Finance, Accounting, Business Administration, or related field.
• +10 years progressive management experience, 3–5 years leading a Shared Services team.
• Experience in strategic planning, talent management, and organizational development.
• Track record of driving process improvements and operational efficiencies.
• Experience growing a Shared Services team with stakeholder support for a global org.
• Experience in employee relations, compliance, and policy development.
• Experience partnering with senior leaders to achieve strategic goals.
• Strong leadership, communication, and conflict-resolution skills.
• Cultural competence and ability to manage diverse cross-functional teams.

Responsibilities

• Oversee Manila Shared Services team including HR, Finance, and Facility Management.
• Provide leadership to site employees and influence global stakeholders to meet targets.
• Foster a culture of continuous improvement and strong employee engagement.

Skills

Leadership

Strategic planning

Talent management

Change management

Stakeholder management

People management

Analytical skills

Communication

Cultural competence

Education

Bachelor’s degree

Advanced degree preferred

Job description

Position Summary:

Reporting to the Senior Director, Global Shared Services, the Country Leader-Manila SSC will serve as a strategic business partner and member of the Global Shared Services Leadership Team contributing to the companies business strategy, direction, and overall success. This strategic role is a key member toward the continued building of a “Best in Class” Shared Services team.

The role encompasses comprehensive oversight of the Manila Shared Services team, including leadership of local operations such as HR, Finance, and Facility Management. The incumbent will provide leadership both directly to the site employees along with indirectly globally to ensure business targets are met through the implementation of our company values. Additionally, the leader is responsible for fostering a culture of continuous improvement and strong engagement.

Qualifications/Requirements:

• Bachelor’s degree required in Finance, Accounting , Business Administration, or related field; Advanced degree preferred.

• +10 Years progressive Management experience, 3-5 Years experience leading a Shared Services team for a large multi-national organization.

• Demonstrated experience in strategic planning, talent management, and organizational development.

• Strategic thinker with a track record of driving process improvements and operational efficiencies.

• Significant experience growing a Shared Services team and evidence of leading indirectly to obtain Stakeholder support for a global organization.

• Proven track record in employee relations, compliance, and policy development.

• Expertise in developing and implementing Business strategies aligned with business goals.

• Demonstrated track record of partnering with senior leaders to develop and implement strategic goals that produce measurable outcomes and drive business results.

• Exceptional leadership and people management skills, including the ability to motivate and inspire teams.

• Strong analytical and problem-solving abilities, with experience in using metrics to drive decisions.

• Excellent communication, negotiation, and conflict resolution skills.

• Cultural competence and the ability to manage diverse and cross-functional teams.

• Travel: Minimal international travel may be required