Head, Finance Shared Services Center GBS Asia

SGS; Muntinlupa; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

SGS is seeking a Head for its Finance Shared Services Center in Muntinlupa, Philippines. The role involves leading the Manila FSSC to deliver comprehensive finance operations including Procure-to-Pay and Record-to-Report processes. Candidates should possess a solid background in finance management and proven leadership experience in shared services.

The ideal applicant will have at least 8 years in a management position, with competency in managing large teams. Strong communication skills in English and a commitment to operational excellence are essential.

Qualifications

• Proven experience in FSSC environment or in country regional finance role.
• Minimum 8 years of experience in a management role.
• Experience managing 150-300 team members.

Responsibilities

• Lead the Manila FSSC in delivering end-to-end finance operations.
• Drive successful transition and integration of new processes.
• Build and lead a high-performing, engaged team.

Skills

Leadership

Change Management

Customer Orientation

Intercultural Competency

Results Orientation

Education

Bachelor or University degree in Finance/Accounting

Tools

Oracle E Business Suite

Job description

Head, Finance Shared Services Center GBS Asia

Full-time

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity.

Primary Responsibilities

• Lead the Manila FSSC in delivering end‑to‑end finance operations such as Procure‑to‑Pay (P2P), Bill‑to‑Cash (B2C), Record‑to‑Report (R2R), Master data Management and other related services.
• Ensure consistent, high‑quality service delivery through robust governance, service level agreements (SLAs), and customer satisfaction metrics.
• Drive successful transition and integration of new processes, systems, and entities into the shared services model.
• Oversee planning, execution, and governance of key transformation and migration projects, ensuring alignment with timelines, budgets, and quality standards.
• Act as a key stakeholder to cross‑functional project teams, manage relevant risks and dependencies, and support stakeholder alignment throughout the project lifecycle.
• Champion innovation, automation, and digital enablement initiatives to enhance operational agility and scalability.
• Implement uniform metrics in collaboration with GPOs, monitor and continuously improve KPIs and operational metrics to drive accountability and transparency.
• Conduct regular performance reviews, root cause analysis, and action planning to address gaps and enhance service delivery.
• Leverage data and analytics to inform decision‑making and identify opportunities for cost reduction and process efficiency.
• Build and lead a high‑performing, engaged, and agile team through effective talent management, coaching, and succession planning.
• Foster a culture of continuous learning, collaboration, and innovation.
• Drive employee engagement and retention through structured development programs, recognition, and inclusive leadership.
• Serve as the primary liaison for Finance Directors and key business stakeholders in supported countries, ensuring strong relationships and proactive issue resolution.
• Collaborate with Global Process Owners (GPOs) and regional leaders to align on process design, standardization, and best practices.
• Provide regular monthly and quarterly reviews to key stakeholders and business partners.
• Ensure adherence to internal controls, legal and tax regulations, and corporate policies across all jurisdictions supported by the FSSC.
• Lead audit readiness and compliance initiatives and drive timely remediation of identified risks or control gaps.
• Develop, implement, and maintain a comprehensive Business Continuity Plan (BCP) to ensure operational resilience and service continuity during disruptions.
• Conduct regular BCP testing, scenario planning, and risk assessments to validate preparedness and identify improvement areas.
• Coordinate with global and regional risk management teams to align BCP strategies with enterprise‑wide standards.

Qualifications

• Bachelor or University degree in Finance/Accounting; accounting knowledge – master level or CPA.
• Finance Accounting proven experience either in FSSC environment or in Country regional Finance role.
• Minimum 8 years of experience in a management role, including staff management.
• Minimum 5 years of experience in a shared services center or BPO setting.
• Combined minimum 10 years of experience in handling and managing accounting functions.
• Experience in managing a team of minimum of 150–300 team members and proven track of scaling‑up.
• Experience with change management as well as working in a multicultural and international environment.
• Understanding of relevant regional accounting practices and the regulatory environment.
• Experience in continuous improvement initiatives, root cause analysis and project management.
• Genuine interest in business process standardization.
• Customer orientation and intercultural competency.
• Drive for results and demonstrate a decisive coaching leadership style.
• Knowledge of Oracle E Business Suite and other ERP is a plus.
• Decisive, Assertive and Results Oriented.
• Fluent in English. Fluency in other regional languages is an advantage.
• Applies judgment and acts according to the SGS standards of ethics and integrity.