Counter Service Professional | Nuvali

The SM Store; Laguna; On-site; PHP 201,000 - 268,000; Full time

Job summary

The SM Store in Laguna, Philippines is seeking a cashier to deliver effortless customer experiences and ensure smooth transactions. You will greet customers, handle payments, and maintain cash fund and SMAC Kits according to standard procedures.

You will verify payment methods, prepare sales documents for turnover, and support store operations with accuracy and empathy.

Qualifications

• Bachelor’s degree or college level with experience.

Responsibilities

• Engage with customers with proper greeting and composure during transactions.
• Secure initial cash fund and ensure SMAC Kits and supplies.
• Verify and authenticate mode of payment.
• Prepare cash and pertinent sales documents for turnover to respective departments.

Skills

Communication

Problem Solving

Empathy

Active Listening

Time Management

Customer Service

Conflict Resolution

Multitasking

Adaptability

Product Knowledge

Education

Bachelor's degree or college

Job description

Responsible for promoting effortless customer experience and operational excellence involving customers’ payments whether cash or charge in consonance with set cashiering systems and procedures.

Responsibilities

Engage with customers with proper greeting and composure all throughout the transaction

Securing in initial cash fund, SMAC Kits and necessary supplies, etc.

Verify and authenticate mode of payment

Prepare cash and pertinent sales documents for turnover to respective departments

Qualifications:

Bachelor’s Degree or College level with experience

Requirements

Please refer to job description.

Communication Skills Problem Solving Empathy Active Listening Time Management Customer Relationship Management Conflict Resolution Multitasking Adaptability Product Knowledge