Counter Service Professional | Calamba

The SM Store; Laguna; On-site; PHP 167,000 - 279,000; Full time

Job summary

The SM Store in Laguna, Philippines is seeking a Cashier to promote a smooth customer experience and ensure accurate cash handling. You will greet customers during transactions, secure cash funds and supplies, verify payment modes, and prepare sales documents for turnover to departments.

The role emphasizes service quality and procedure adherence. Ideal candidates may have a bachelor’s degree or college level with relevant experience and strong communication and multitasking abilities to support

Qualifications

• Bachelor’s Degree or college level with experience.
• Strong communication, problem solving, empathy, active listening, time management, customer relationship management, conflict resolution, multitasking, adaptability, and product knowledge.

Responsibilities

• Engage with customers with proper greeting and composure all throughout the transaction
• Securing initial cash fund, SMAC Kits and necessary supplies, etc.
• Verify and authenticate mode of payment
• Prepare cash and pertinent sales documents for turnover to respective departments

Education

Bachelor’s Degree or College level with experience

Job description

Job Description

Job Function:
Responsible for promoting effortless customer experience and operational excellence involving customers’ payments whether cash or charge in consonance with set cashiering systems and procedures.

Responsibilities

Engage with customers with proper greeting and composure all throughout the transaction

Securing initial cash fund, SMAC Kits and necessary supplies, etc.

Verify and authenticate mode of payment

Prepare cash and pertinent sales documents for turnover to respective departments

Qualifications

Bachelor’s Degree or College level with experience

Requirements

Please refer to job description.

Communication Skills Problem Solving Empathy Active Listening Time Management Customer Relationship Management Conflict Resolution Multitasking Adaptability Product Knowledge

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