Coordinator Marketing And BD Operations

White & Case LLP; Manila; On-site; PHP 391,000 - 781,000; Full time

Job summary

White & Case LLP’s Manila Global Operating Center seeks a Coordinator, Marketing & BD Operations to provide high-quality operational support across core M&BD processes. The role focuses on matter capture, pitches, directory submissions and league table reporting, with an emphasis on accuracy, timeliness and alignment with firm standards.

Early career development through the M&BD Operations Pathway program, under guided supervision, will help you build practical knowledge of M&BD processes,

Qualifications

• Clear and professional communication in English and Arabic.
• Basic understanding of business development or professional services operations.
• Ability to complete routine tasks accurately and independently.

Responsibilities

• Assist with gathering and organizing research on key clients, prospects, and industry trends.
• Support preparation of pitches, proposals and capability statements.
• Coordinate deadlines, document formatting and submission for proposals and pitches.
• Draft submissions for legal directories and award entries; gather client referees.
• Coordinate with marketing, research and events teams to support M&BD activities.
• Track metrics and assist in preparing reports for leadership.

Skills

Arabic

English

Communication

Organization

Education

Bachelor’s degree or equivalent

Tools

CRM platforms

Job description

Job Description

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

The Coordinator, Marketing & BD Operations, plays a key role within the M&BD Operations team, which enables the wider Marketing & Business Development function to operate efficiently, consistently and at scale, and deliver against its goals and strategic priorities.

Working under the guidance of Specialists, Managers and Senior team members, the Coordinator provides high quality operational support across core M&BD processes – such as matter capture, directory and awards submissions, pitching and league table reporting – helping to ensure that work is delivered smoothly, accurately, on time and in line with firm standards.

This is an early career role focused on building practical capability across M&BD operations. New team members will participate in our M&BD Operations Pathway program which, along with close guidance and regular feedback, supports them to develop practical knowledge of M&BD processes, systems, and ways of working while contributing meaningfully to team, function and Firm’s objectives.

Through the continuous development of domain expertise and impactful use of data, tools and technology we expect, over time, that the scope of capabilities and responsibilities will evolve to support our broader marketing organization and teams.

A curious mind, keen attention to detail, and the desire to solve problems will do well in this role.

Duties and Accountabilities

Strategic planning and client cultivation

• Assist with gathering and organizing research on key clients, prospects, and industry trends to support strategic planning and client targeting efforts.
• Maintain and update client lists, contact databases, and records of client interactions to ensure accurate information is available for planning, tracking, outreach and reporting.
• Support the scheduling and logistics of client meetings, events, and follow-up activities.
• Support the coordination of client feedback activities, including scheduling, materials preparation and tracking.

Proposals and pitch excellence

• Provide support and sometimes lead in the preparation of pitches, proposals, and capability statements, including collecting bios, deal lists, and other supporting materials.
• Maintain pitch templates and standard materials to ensure consistency and quality and that templates and standardized documents are up to date and accessible for the team.
• Assist with the coordination deadlines, document formatting, and the submission process for proposals and pitches.

Practice and partner/lawyer positioning

• Responsible for drafting of submissions for legal directories (e.g. Legal 500, Chambers & Partners, etc.) and award entries, by research and assistance on submission preparation and gathering of client referees from our partners.
• Maintain tracking logs for submissions and deadlines to ensure timely completion.
• Maintain repositories for rankings, awards and related materials ensuring data quality and consistency.

Contributor capacity

• Coordinate and work with other business services teams (e.g., marketing, research, events) to support smooth delivery of M&BD activities.
• Facilitate the flow of information and ensure timely completion of M&BD tasks.
• Assist in the organization of cross-practice meetings and the sharing of best practices and resources.
• Provide logistical support for collaborative projects and team initiatives.

Performance and impact

• Track and update key metrics and activity logs, supporting the team’s ability to monitor progress and report on outcomes.
• Assist in the preparation of regular reports and summaries for leadership and team meetings.
• Ensure all records and documentation are accurate, up to date, and compliant with firm standards.
• Support maintenance of calendars for the M&BD function.
• Assist with the matter capturing and updating of pitch outcomes and maintain and update credentials databases, ensuring timely and accurate data.

Essential Job Requirements

• Bachelor’s degree or equivalent relevant experience.
• Interest in business development, marketing or professional services operations.
• Clear and professional communication skills with full professional fluency in Arabic and English, supporting effective collaboration with team members and stakeholders across different locations and cultures.
• Basic understanding of business development or professional services administrative processes, with the ability to learn and apply firm procedures and systems.
• Ability to complete routine tasks accurately and independently within established guidelines, while seeking guidance when needed.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Developing analytical skills, with the ability to gather information, follow instructions, and make appropriate choices from defined options.
• Basic proficiency with business software and CRM platforms (or willingness to learn).
• Commitment to firm policies, standards and confidentiality requirements.

This role reports to

Senior Manager, Marketing & BD Operations

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.