Specialist, Partner Resources

White & Case Global Operations Center Manila; Manila; On-site; PHP 391,000 - 725,000; Full time

Job summary

White & Case Global Operations Center Manila is seeking a Specialist to lead multiple HR projects and processes, collaborating across teams. The role supports partner benefit questions and requires flexibility to work outside core hours during peaks.

The position emphasizes handling onboarding of lateral partners, partner movements, and documentation, with a focus on accuracy and timely delivery within a global legal services framework.

Qualifications

• Bachelor’s/College Degree required.
• 2-3 years’ experience in Global HR administration.
• Strong English written and verbal communication skills.

Responsibilities

• Assist with Partner Evaluation and Compensation processes.
• Organize and flag partner movements and changes (transfers, leaves, personal details, compensation).
• Manage Contract Partner Capital applications and loan documents for new Lateral Partners.
• Analyze and produce reports for Partner Resources leadership and the Executive Committee.
• Process and lead the Registered Foreign Lawyer applications for eligible partners.
• Perform periodic audits to verify records and processes.
• Coordinate opening US bank accounts with partners.
• Support UK capital process with Partner Resources leadership.
• Maintain Partner Firm Safe Files and update partner documents.
• Process partner information, beneficiary changes and inform relevant parties.
• Post and audit Partner Personal documents on MyConnect.
• Support leadership on critical projects with analysis and coordination.

Skills

Global HR administration

English communication

Customer service

Organizational skills

Education

Bachelor’s/College Degree in any field

Tools

Workday

Qualtrics

MS Office

Job description

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

Position Summary

The Specialist leads several projects and processes and is expected to support these projects and processes through completion, make relevant decisions, and collaborate with other team members and other functional areas as necessary. The Specialist attends to partner benefit questions and collaborates closely with our Firm benefits team. The role requires flexibility with regard to working and responsiveness outside of core business hours and working outside office hours on weekdays, weekends, and holidays may be necessary at busy times.

Duties and Accountabilities

• Assist with the facilitation of the Partner Evaluation and Compensation process, Internal New Partner Process and the Onboarding of Lateral Partners.
• Organize and flag all partner movements and ensure completion of arrival, departures and other changes (transfers, leaves, personal details, compensation, etc.) procedures.
• Manage the Contract Partner Capital applications and loan documents for new Lateral Partners.
• Analyze and produce reports for Partner Resources leadership and the Executive Committee.
• Process and lead the Registered Foreign Lawyer applications process on behalf of eligible partners.
• Perform periodic audits to verify the accuracy and completeness of records and processes.
• Work with partners in completing the requirements to open US bank accounts.
• Work with the Partner Resources leadership on the annual UK capital process.
• Maintain the partner Firm Safe Files by analyzing and processing incoming documents (repository for all executed partner agreements and legal documents).
• Process partner information, beneficiary changes and updates, and inform relevant parties of change.
• Post and audit Partner Personal documents on MyConnect.
• Support leadership on critical projects by providing analysis, coordinating work and helping deliver results on time.

Qualifications

• Bachelor’s/College Degree in any field
• A minimum of 2-3 years’ experience in Global HR administration
• Innovative, and proactive; can openly implement suggestions or improvements in current processes
• Highly customer and process focused
• Great attention to detail and possess strong organizational skills
• Strong written and verbal communication skills in English, and can effectively interact at all levels of the organization
• Strong relationship building skills
• Ability to maintain growth mindset and a commitment to continuous professional development.
• Ability to maintain the strictest of confidences
• Ability to work overtime, including weekends and holidays, when needed

Essential Job Requirements

• Proficient in Microsoft offices (Microsoft Word, Excel and PowerPoint)
• Knowledge in Workday (or any HR Management Software)
• Knowledge in Qualtrics
• Exposure to client relationship management
• Ability to see the big pictureDriven by professional growth
• Influencing and negotiating skills
• Strong professional presence
• Proactive, resourceful, takes initiative

This role reports to

Manager, Partner Resources

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.