Business Development and Marketing Coordinator

White & Case Global Operations Center Manila; Makati; Hybrid; PHP 670,000 - 893,000; Full time

Job summary

White & Case Global Operations Center Manila is seeking an early‑career professional to support Marketing & Business Development Operations. You will assist with matter capture, directory submissions, pitching and league table reporting while working with specialists and managers across locations.

You will gain practical experience in M&BD processes, data and technology, contributing to timely, high‑quality work aligned with firm standards.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Interest in business development, marketing or professional services operations.
• Clear professional communication in Arabic and English.
• Ability to learn firm procedures and systems.

Responsibilities

• Support strategic planning and client targeting efforts.
• Maintain client lists and contact databases for planning and reporting.
• Coordinate scheduling and logistics of client meetings and events.
• Assist in submissions for legal directories and award entries.
• Track metrics and prepare summaries for leadership or team meetings.
• Collaborate with marketing, research and events teams to deliver activities.

Skills

Arabic fluency

English fluency

Communication skills

Organizational skills

Attention to detail

CRM proficiency

Learning ability

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

CRM platforms

Job description

Join our Marketing & Business Development Operations team and help enable the wider M&BD function to work efficiently, consistently and at scale. This early-career role provides hands‑on operational support across key processes, including matter capture, directory and awards submissions, pitching and league table reporting.

Working closely with Specialists, Managers and senior team members, you will help deliver accurate, timely and high-quality work in line with Firm standards. You will also participate in our M&BD Operations Pathway program, gaining practical experience, structured guidance and regular feedback to build your knowledge of M&BD processes, systems, data and technology.

This role is well suited to a detail-oriented and proactive individual who is eager to develop a career in marketing and business development operations within a global professional services environment.

A curious mind, keen attention to detail, and the desire to solve problems will do well in this role.

Duties and Accountabilities

Strategic planning and client cultivation

• Assist with gathering and organizing research on key clients, prospects, and industry trends to support strategic planning and client targeting efforts.

• Maintain and update client lists, contact databases, and records of client interactions to ensure accurate information is available for planning, tracking, outreach and reporting.

• Support the scheduling and logistics of client meetings, events, and follow‑up activities.

• Support the coordination of client feedback activities, including scheduling, materials preparation and tracking.

Proposals and pitch excellence

• Provide support and sometimes lead in the preparation of pitches, proposals, and capability statements, including collecting bios, deal lists, and other supporting materials.

• Maintain pitch templates and standard materials to ensure consistency and quality and that templates and standardized documents are up to date and accessible for the team.

• Assist with the coordination deadlines, document formatting, and the submission process for proposals and pitches.

Practice and partner/lawyer positioning

• Responsible for drafting of submissions for legal directories (e.g. Legal 500, Chambers & Partners, etc.) and award entries, by research and assistance on submission preparation and gathering of client referees from our partners.

• Maintain tracking logs for submissions and deadlines to ensure timely completion.

• Maintain repositories for rankings, awards and related materials ensuring data quality and consistency.

Contributor capacity

• Coordinate and work with other business services teams (e.g., marketing, research, events) to support smooth delivery of M&BD activities.

• Facilitate the flow of information and ensure timely completion of M&BD tasks.

• Assist in the organization of cross-practice meetings and the sharing of best practices and resources.

• Provide logistical support for collaborative projects and team initiatives.

Performance and impact

• Track and update key metrics and activity logs, supporting the team’s ability to monitor progress and report on outcomes.

• Assist in the preparation of regular reports and summaries for leadership and team meetings.

• Ensure all records and documentation are accurate, up to date, and compliant with firm standards.

• Support maintenance of calendars for the M&BD function.

• Assist with the matter capturing and updating of pitch outcomes and maintain and update credentials databases, ensuring timely and accurate data.

Essential Job Requirements

• Bachelor’s degree or equivalent relevant experience.

• Interest in business development, marketing or professional services operations.

• Clear and professional communication skills with full professional fluency in Arabic and English, supporting effective collaboration with team members and stakeholders across different locations and cultures.

• Basic understanding of business development or professional services administrative processes, with the ability to learn and apply firm procedures and systems.

• Ability to complete routine tasks accurately and independently within established guidelines, while seeking guidance when needed.

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.

• Developing analytical skills, with the ability to gather information, follow instructions, and make appropriate choices from defined options.

• Basic proficiency with business software and CRM platforms (or willingness to learn).

• Commitment to firm policies, standards and confidentiality requirements.

Why Join Us?

• Work closely with global marketing and business development teams on high‑impact initiatives that shape how the Firm goes to market

• Help drive how marketing technology, data and processes are used across a leading international law firm

• Grow your career in a collaborative, supportive environment that values curiosity, quality and continuous learning

Additional Information

• Work Location: Ayala Triangle Garden Tower 2, Makati City

• Hybrid Work set up: Onsite 3 days a week (Tuesday, Wednesday and Thursday). Must be amenable to working on a midshift and/or shifting schedule based on business needs and providing holiday support.