Contract & Warranty Service Analyst - Hybrid

RTX (Raytheon); Tanauan; Ibrido; PHP 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Collins Aerospace, a Raytheon Technologies company, seeks a Customer & Account Management professional in Batangas, Philippines. This hybrid role coordinates orders and internal interfaces to ensure timely delivery and top-tier customer satisfaction.

You will support contract management, inquiries, and continuous improvement initiatives while upholding strict compliance and data-driven processes.

Competenze

• Bachelor's degree or 6 years relevant experience.
• Experience in resolving customer complaints and problems.
• MS Excel, PowerPoint, Word proficient.
• Strong numerical, written, and verbal communication and reasoning skills.

Mansioni

• Communicate effectively and professionally with customers.
• Process customer orders, RFQs and exceptions per terms and obligations.
• Coordinate with internal departments to ensure timely flow-downs to supply chain, shipping, quality, etc.
• Manage contracts including delivery status inquiries and expedite requests as needed.
• Assist with timely customer payments and participate in continuous improvement.

Conoscenze

Customer communication

Data analysis

Numerical reasoning

MS Office proficiency

Formazione

Bachelor's degree

Strumenti

SAP

VBA

Descrizione del lavoro

Collins Aerospace, a Raytheon Technologies company, seeks a Customer & Account Management professional in Batangas, Philippines. This hybrid role coordinates orders and internal interfaces to ensure timely delivery and top-tier customer satisfaction.

You will support contract management, inquiries, and continuous improvement initiatives while upholding strict compliance and data-driven processes.