Onsite Service Contract & Warranty Analyst

RTX; Tanza; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

RTX Collins Aerospace Philippines in Tanauan City (First Philippine Industrial Park) invites a customer-focused professional to manage orders, RFQs, and data-driven duties onsite in a mid-shift role. You will collaborate with multiple departments to ensure accurate delivery and contract compliance while supporting continuous improvement initiatives.

The ideal candidate holds a Bachelor’s degree (or 6 years of relevant experience) with strong MS Excel/PowerPoint/Word skills, SAP knowledge, and

Qualifications

• Bachelor’s degree or 6 years relevant experience.
• Experience resolving customer complaints and problems.
• MS Excel, PowerPoint, Word proficient.
• Strong numerical, written, and verbal communication and reasoning skills.
• SAP knowledge.
• Experience working in a manufacturing setup.
• ACE, Six Sigma continuous improvement experience.
• Reporting, database manipulation and/or VBA is a plus.

Responsibilities

• Communicate effectively with customers and digest large data sets.
• Process customer orders, RFQs and expectations per terms and conditions.
• Coordinate with internal departments to meet delivery requirements.
• Ensure flow-downs to supply chain, shipping, quality, etc. are communicated timely.
• Assist with customer delivery status inquiries and expedite requests.
• Support timely payment from customers.
• Participate in continuous improvement initiatives.
• Demonstrate ownership and train others as needed.
• Adhere to EH&S practices and on-site safety standards.
• Non-traditional hours may be required; mid shift 2:30 PM–11:00 PM onsite.

Skills

Communication skills

Numerical reasoning

Written communication

Verbal communication

Detail oriented

Teamwork

Education

Bachelor’s degree

Tools

MS Excel

PowerPoint

Word

SAP

VBA

Job description

RTX Collins Aerospace Philippines in Tanauan City (First Philippine Industrial Park) invites a customer-focused professional to manage orders, RFQs, and data-driven duties onsite in a mid-shift role. You will collaborate with multiple departments to ensure accurate delivery and contract compliance while supporting continuous improvement initiatives.

The ideal candidate holds a Bachelor’s degree (or 6 years of relevant experience) with strong MS Excel/PowerPoint/Word skills, SAP knowledge, and