Contract Support Associate

CBRE Asia Pacific; Taguig; On-site; PHP 420,000 - 540,000; Full time

Job summary

CBRE Asia Pacific in Taguig is seeking a Contract Support Associate to provide customer service and administrative support to a large Business Unit, Facility, or Account, as part of the Contract Quality Management function.

You will respond to client inquiries, coordinate vendors, review invoices, and assist with monthly reporting while ensuring compliance with health and safety requirements. Strong MS Office skills and sharp organizational abilities are essential.

Qualifications

• High School Diploma or GED with 3-4 years of related experience.
• Understanding of processes, procedures, systems and concepts within own function.
• Ability to evaluate and communicate complex content clearly.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and proactive mindset.
• Advanced math skills including percentages, discounts and markups.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery with follow-up.
• Understand contract scope and ensure all work is carried out accordingly.
• Be a financial and operational systems champion; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works; manage paperwork.
• Review invoices; ensure accurate cost centre coding, billing and quotations.
• Review and approve maintenance invoices and projects per contracts.
• Respond to inquiries on financial reports for AR, AP and POs.
• Deliver monthly reporting support on Contract and BU reviews.
• Assist in ensuring Health & Safety compliance and maintain QHSE docs.

Skills

MS Office

Organizational skills

Advanced math skills

Analytical thinking

Education

High School Diploma or GED

Job description

Job ID
295169
Posted
09-Sep-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Taguig - National Capital Region - Philippines

About The Role

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost‑saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub‑contractor paperwork.
• Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyse data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In‑depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organisational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Service line: GWS Segment