Contract Payment Operations Specialist (Global)

Coda; Metro Manila; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Coda is seeking a Payment Operations Specialist based in the Philippines to stabilize and optimize day-to-day payment processes within the B2B Operations group. This 6-month contractor role focuses on timely payout reporting, provider coordination, and access-rights management while collaborating with Payments, Finance, Compliance, and Commercial Ops teams.

You will drive process improvements, maintain documentation, and support controls implementation.

Qualifications

• Based in the Philippines with ability to work with regional/global stakeholders.
• Strong written and verbal English communication.
• Highly organized and detail-oriented with a focus on accuracy.
• Strong sense of ownership and ability to follow tasks through to completion.
• Ability to collaborate with cross-functional and international teams.
• Strong analytical and problem-solving skills, especially on discrepancies or process improvements.
• Ability to manage multiple requests and prioritize tasks by urgency and impact.
• Comfortable creating, maintaining and working with data, trackers, and structured processes.
• Able to work independently while knowing when to escalate.

Responsibilities

• Own day-to-day payout reporting: prepare, validate, and deliver complete and timely reports.
• Coordinate with payment providers on activations, KYC, and documentation.
• Manage access requests with validation and logging of approvals.
• Maintain operational documentation, trackers, and records for payment ops deliverables.
• Ensure clear handoffs and persistent follow-through for cross-team issues.
• Provide timely status updates on payment-related requests and issues.
• Identify recurring issues and drive process improvements and faster turnaround times.
• Assist with implementing and maintaining payment operations controls.

Skills

English communication

Analytical thinking

Organized

Ownership

Cross-functional collaboration

Data handling

Task prioritization

Independent work

Tools

Spreadsheets

Dashboards

Reporting tools

Job description

Coda is seeking a Payment Operations Specialist based in the Philippines to stabilize and optimize day-to-day payment processes within the B2B Operations group. This 6-month contractor role focuses on timely payout reporting, provider coordination, and access-rights management while collaborating with Payments, Finance, Compliance, and Commercial Ops teams.

You will drive process improvements, maintain documentation, and support controls implementation.