Cash Flow & Payment Ops Specialist (Fixed-Term)

Aon plc; Makati; On-site; PHP 446,000 - 781,000; Full time

Job summary

Aon plc seeks a Payment Operations Specialist (Fixed-Term) in the Philippines to manage payment reconciliations, generate regulatory reports, and resolve client inquiries. The role partners with sales, finance, and client services to ensure accurate cash accounting and timely problem solving.

Ideal candidates bring strong English communication, ERP exposure (SAP/Oracle), and detail-oriented, process-driven mindset to support a diverse client portfolio.

Qualifications

• Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
• Strong negotiation, problem-solving, and conflict resolution skills.
• Proficient with Microsoft Office (Excel, Word, Outlook) and experience with ERP/accounting systems (e.g., SAP, Oracle).
• Ability to work independently and as part of a team in a fast-paced environment.
• High attention to detail and organizational skills.
• Previous experience supporting Singapore-based insurance or health solutions businesses.
• Knowledge of Singapore commercial regulations and compliance standards.
• Customer-centric approach and ability to handle sensitive client relationships.

Responsibilities

• Reconciliation Process Execution: Support the reconciliation of payments for both Aon billed and carried billed invoices.
• Reporting & Documentation: Maintain records of all reconciliation activities and prepare periodic aging reports.
• Issue Resolution: Investigate and resolve client queries and disputes related to payments or account status.
• Risk Management & Compliance: Identify accounts at risk of non-payment and suggest recovery actions; follow internal controls and regulations.
• Process Improvement: Contribute to reconciliation efficiency projects and share best practices.

Skills

Excellent communication in English

Negotiation and problem-solving

Independent and team player

Attention to detail and organization

Customer-centric approach

Knowledge of Singapore regulations

Tools

Microsoft Office (Excel/Word/Outlook)

SAP

Oracle

Job description

Aon plc seeks a Payment Operations Specialist (Fixed-Term) in the Philippines to manage payment reconciliations, generate regulatory reports, and resolve client inquiries. The role partners with sales, finance, and client services to ensure accurate cash accounting and timely problem solving.

Ideal candidates bring strong English communication, ERP exposure (SAP/Oracle), and detail-oriented, process-driven mindset to support a diverse client portfolio.