Contract Management Support

Origo BPO Pty; Angeles; On-site; PHP 167,000 - 268,000; Full time

Job summary

Origo BPO Pty in Angeles, Philippines is seeking a Contract Management Support to ensure efficient handling of client accounts, documentation, and data entry.

You will maintain accurate client files, contracts and documentation; prepare and process contracts; update CRM data; coordinate with internal teams; and set up Service Agreements for customers. This role requires at least 1+ year in data entry, high school diploma, excellent English, and strong MS Office skills.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in data entry.
• Excellent English communication skills.
• Proficiency in MS Office applications.

Responsibilities

• Maintain accurate and up-to-date client files, contracts, and documentation.
• Assist in preparing and processing contracts, proposals, and other client-related paperwork.
• Enter and update client information, transactions, and interactions in the CRM system.
• Coordinate with internal teams to resolve client-related issues and ensure timely resolution.
• Set up Service Agreements for customers and manage related tasks.

Skills

Data Entry

English Proficiency

Attention to detail

Time management

Education

High School Diploma

Tools

MS Office

Job description

About the job Contract Management Support

ABOUT THE ROLE

The primary role of the Contract Management Support is to ensure the efficient management ofclient accounts, including handling documentation, data entry, and coordination of account related activities.

KEY RESPONSIBILITIES

• Maintain accurate and up-to-date client files, contracts, and documentation
• Assist in preparing and processing contracts, proposals, and other client-relatedpaperwork.
• Enter and update client information, transactions, and interactions in the company'sdatabase or CRM system.
• Coordinate with internal teams to resolve client-related issues and ensure timelyresolution.
• Set up Service Agreement (Contract) for Customer
• Add equipment, Equipment info to service Agreement SO.
• Create call schedules (SO) then forward to Dispatch and also handles Cancellation of SA (Service Agreement)

SKILLS AND QUALIFICATIONS

• Educational background required / desired:High school diploma or equivalent experiences
• Work experience required / desired:Data Entry
• Years of experience required / desired:1+ years' experience in Data Entry Role.
• Communications skills (English Proficiency) required / desired:Excellent (at least 8/10)*
• MS Office applications proficiency required / desired:Excellent (at least 8/10)*

Other qualifications:

• Exceptional accuracy and attention to detail
• Proficient in MS Office Suite
• Ability to multi-task and prioritize with organizational and time management skills