Contract Management Support

Origo BPO (Phils) Limited, Inc.; Mabalacat; On-site; PHP 201,000 - 268,000; Full time

Job summary

Origo BPO (Phils) Limited, Inc. is seeking a Contract Management Support to ensure the efficient management of client accounts, including handling documentation, data entry, and coordination of account-related activities.

The role requires attention to detail, strong MS Office skills, and excellent English communication. Responsibilities include maintaining client files, processing contracts, updating CRM records, coordinating with internal teams, and setting up service agreements.

Qualifications

• Educational background: High school diploma or equivalent.
• Work experience: Data Entry.
• 1+ years' experience in Data Entry Role.
• Excellent English Proficiency (8/10).
• MS Office proficiency: Excellent (8/10).

Responsibilities

• Maintain accurate and up-to-date client files, contracts, and documentation.
• Assist in preparing and processing contracts, proposals, and other client-related paperwork.
• Enter and update client information, transactions, and interactions in the database or CRM.
• Coordinate with internal teams to resolve client-related issues and ensure timely resolution.
• Set up Service Agreements (Contract) for customers.
• Add equipment and equipment info to service agreements.
• Create call schedules (SO) and forward to Dispatch; handle SA cancellations.

Skills

Data Entry

English Proficiency

Education

High School Diploma

Tools

MS Office

Job description

ABOUT THE ROLE

The primary role of the Contract Management Support is to ensure the efficient management ofclient accounts, including handling documentation, data entry, and coordination of account related activities.

KEY RESPONSIBILITIES

• Maintain accurate and up-to-date client files, contracts, and documentation


• Assist in preparing and processing contracts, proposals, and other client-relatedpaperwork.


• Enter and update client information, transactions, and interactions in the company'sdatabase or CRM system.


• Coordinate with internal teams to resolve client-related issues and ensure timelyresolution.


• Set up Service Agreement (Contract) for Customer


• Add equipment, Equipment info to service Agreement SO.


• Create call schedules (SO) then forward to Dispatch and also handles Cancellation of SA (Service Agreement)

SKILLS AND QUALIFICATIONS

• Educational background required / desired:High school diploma or equivalent experiences


• Work experience required / desired:Data Entry


• Years of experience required / desired:1+ years' experience in Data Entry Role.


• Communications skills (English Proficiency) required / desired:Excellent (at least 8/10)*


• MS Office applications proficiency required / desired:Excellent (at least 8/10)*

Other qualifications:

• Exceptional accuracy and attention to detail


• Proficient in MS Office Suite


• Ability to multi-task and prioritize with organizational and time management skills

DISCLAIMER:

The content of the document, being a position description, is intended to serve as a guiding framework for theposition's roles, responsibilities, and requirements. It is not intended to be an exhaustive or comprehensive listing of all possibleduties, skills, or qualifications that may be required to effectively perform the position. Rather, it is intended to provide ageneral overview and serve as a reference point for the position's core functions and expectations.