Contract Administrator

SCALABLE OS CORP.; Makati; Remote; PHP 520,000 - 900,000; Full time

Benefits offered by this job

Long-term remote

US night shift

Job summary

SCALABLE OS CORP. is seeking a detail-oriented Accounts Specialist to review fulfilled sales paperwork, stage contracts in ERP, manage recurring billing, and generate system-based profit-and-loss reports.

You will support meter billing, address customer invoice questions, and prepare account reviews for the Sales team while exporting and manipulating reports in Excel. This long-term remote role requires strong English communication, solid email skills, and the ability to work US-hours night

Qualifications

• 4–5 years of experience in a similar role.
• Strong organizational skills with daily task handling.
• Ability to work independently in a remote environment.
• Excellent English communication for customer-facing conversations.
• Solid email writing skills for internal and external communication.

Responsibilities

• Review paperwork after sales have been fulfilled.
• Set up/stage support and maintenance contracts in the ERP system.
• Handle monthly, quarterly, or annual billing.
• Run system-generated profit-and-loss reports and identify irregularities.
• Support meter billing and follow-ups for missing readings.
• Respond to internal enquiries regarding contract coverage.
• Handle customer-facing invoice questions or disputes.
• Prepare account reviews for the Sales team.
• Export and manipulate system reports using Excel.

Skills

English communication

Remote work

Email writing

Analytical thinking

Attention to detail

Tools

ERP systems

CRM systems

Excel (VLOOKUP)

Job description

SUMMARY

The role will review fulfilled sales paperwork, stage support/maintenance contracts in an ERP system, handle recurring billing, run system-generated profit-and-loss reports, support meter billing and missing meter-read follow-ups, respond to internal enquiries, address customer invoice questions/disputes, and prepare account reviews.

RESPONSIBILITIES

• Review paperwork after sales have been fulfilled.
• Set up/stage support and maintenance contracts in the ERP system.
• Handle monthly, quarterly, or annual billing.
• Run system-generated profit-and-loss reports and identify irregularities.
• Support meter billing, including outbound calls for missing meter readings.
• Respond to internal enquiries regarding contract coverage.
• Handle customer-facing invoice questions or disputes.
• Prepare account reviews for the Sales team.
• Export and manipulate system reports using Excel.

QUALIFICATIONS

• Minimum 4-5 years of experience in a similar role.
• Strong organizational skills, given that aforementioned tasks occur daily.
• Ability to work independently in a remote environment while still collaborating effectively with the team.
• Strong English communication, particularly for customer-facing conversations.
• Strong professional email-writing skills for both internal and external communication.
• Intermediate Excel skills are preferred (ideally someone who knows sorting, filtering, simple arithmetic, and VLOOKUP).
• Demonstrated ability to spot irregularities in reports.
• Experience in utilizing ERP, CRM, and other business tools or systems.

JOB REQUIREMENTS

• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a night shift schedule, following the US time zone.