Content Review & Tagging Lead — Team Coach & Ops

Temu; Pasig; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

Temu is seeking a highly motivated General Manager to lead our Philippine team. You will coach and develop staff, monitor performance, and drive customer service excellence across operations.

You will partner with departments, analyze key metrics, ensure compliance with policies, and foster a positive culture while maintaining strong communication in English. Minimum 3 years in related field and a Bachelor's degree preferred are required.

Qualifications

• Bachelor's Degree preferred.
• Minimum 3 years of working experience in the related field is required for this position.
• Strong leadership and coaching skills with the ability to inspire team performance and accountability.
• Excellent communication skills in English (verbal and written).
• Analytical mindset with the ability to interpret performance data and drive improvements.
• Strong problem-solving skills and ability to remain calm under pressure.
• Strong computer and software skills.

Responsibilities

• Coach and develop a team to meet and exceed performance targets.
• Monitor team performance and identify opportunities for process improvement and training.
• Foster a positive and collaborative team culture, promoting employee engagement and professional development.
• Partner closely with other departments to ensure seamless operations and customer service delivery.
• Analyze and report on key performance metrics to drive continuous improvement.
• Ensure compliance with all relevant policies, procedures and regulatory requirements.

Skills

Leadership

Coaching

Communication

Analytical mindset

Problem solving

Regulatory compliance

Team development

Education

Bachelor's degree

Tools

General computer skills

Job description

Temu is seeking a highly motivated General Manager to lead our Philippine team. You will coach and develop staff, monitor performance, and drive customer service excellence across operations.

You will partner with departments, analyze key metrics, ensure compliance with policies, and foster a positive culture while maintaining strong communication in English. Minimum 3 years in related field and a Bachelor's degree preferred are required.