Content Review and Tagging Moderator

TEMU; Eastern Manila District; On-site; PHP 240,000 - 360,000; Full time

Job summary

Temu in Metro Manila is seeking a Content Review and Tagging Specialist to review and tag product listings, images, videos, and text descriptions while applying moderation policies to identify prohibited or fraudulent products. You will participate in calibration sessions and stay updated on policy changes.

The role emphasizes attention to detail, critical thinking, and the ability to work in a fast-paced environment with rotating shifts and holidays as needed.

Qualifications

• High school diploma or equivalent; college education preferred.
• Experience in Content Moderation or Trust & Safety is an advantage.
• Strong attention to detail.
• Critical thinking and sound judgment.
• Basic computer literacy.
• Ability to work in a fast-paced environment.
• Willingness to work rotating shifts and holidays.

Responsibilities

• Review and tag product listings, images, videos, and text descriptions.
• Apply moderation policies consistently and accurately.
• Identify prohibited, restricted, counterfeit, or fraudulent products.
• Detect misleading or inaccurate product information.
• Escalate complex or ambiguous cases according to procedures.
• Meet productivity, quality, and SLA targets.
• Maintain confidentiality and data security.
• Stay updated on policy changes and process updates.
• Participate in calibration sessions and refresher training.
• Document moderation decisions accurately.

Skills

Content Moderation

Attention to detail

Critical thinking

Fast-paced environment

Education

High school diploma or equivalent

Job description

About the role

As a Content Review and Tagging Specialist, you will review and tag product listings, images, videos, and text descriptions, applying moderation policies consistently and accurately to identify prohibited, restricted, counterfeit, or fraudulent products and detect misleading or inaccurate product information.

Key responsibilities

• Review and tag product listings, images, videos, and text descriptions
• Apply moderation policies consistently and accurately
• Identify prohibited, restricted, counterfeit, or fraudulent products
• Detect misleading or inaccurate product information
• Escalate complex or ambiguous cases according to established procedures
• Meet productivity, quality, and Service Level Agreements (SLAs) targets
• Maintain confidentiality and data security
• Stay updated on policy changes and process updates
• Participate in calibration sessions and refresher training
• Document moderation decisions accurately

About you

• High school diploma or equivalent (college education preferred)
• Experience in Content Moderation, Trust & Safety, or Customer Service is an advantage
• Strong attention to detail
• Critical thinking and sound judgment
• Basic computer literacy
• Ability to work in a fast-paced environment
• Willingness to work rotating shifts and holidays

About us

At Temu, we are proud to be an employer that builds a diverse community. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.