Consumables Operations Leader — Drive Efficiency

Xerox; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Xerox Holdings Corporation in Cebu City, Philippines is seeking an Operations Manager (Executive level) to lead day-to-day operations of its business unit, ensuring KPI targets are met and processes run efficiently. This full-time role reports to the Second Line Operations Manager and emphasizes productivity, cost effectiveness, and continuous improvement across teams.

The successful candidate will manage day-to-day work orders, escalate issues, drive root-cause analyses, and participate in

Qualifications

• Experience managing day-to-day operations and achieving KPI targets.
• Ability to analyze data, perform root cause analysis and implement corrective actions.
• Leadership and development of staff across sub-processes.
• Ability to drive process improvement initiatives and support strategic projects.

Responsibilities

• Define performance metrics and governance; improve performance in delivery of customer requirements.
• Manage day-to-day work order management and escalation resolution.
• Lead process improvement projects and collaborate with process teams.
• Provide training and support to employees.

Skills

Operations management

KPI governance

Process improvement

Root cause analysis

Staff development

Job description

Xerox Holdings Corporation in Cebu City, Philippines is seeking an Operations Manager (Executive level) to lead day-to-day operations of its business unit, ensuring KPI targets are met and processes run efficiently. This full-time role reports to the Second Line Operations Manager and emphasizes productivity, cost effectiveness, and continuous improvement across teams.

The successful candidate will manage day-to-day work orders, escalate issues, drive root-cause analyses, and participate in