Confidential Hiring - Senior Operations Manager Healthcare

Recruitify_HR; Manila; On-site; PHP 1,562,400 - 1,674,000; Full time

Job summary

Recruitify_HR is looking for a Senior Operations Manager for a healthcare account in Manila or Cebu. The role focuses on leading multiple teams to ensure KPI delivery during a crucial leadership transition.

The ideal candidate must have at least 5 years of experience in healthcare BPO, with expertise in operational governance and performance management. This 100% onsite position will follow a night shift schedule.

Qualifications

• Minimum 5+ years purely healthcare BPO experience.
• Background in UMR Prior Authorization Billing Claims or similar healthcare processes.
• Strong performance management, SLA ownership, and operational governance.

Responsibilities

• Lead multiple teams in the healthcare sector.
• Ensure consistent KPI delivery across teams.
• Oversee operational performance and governance.

Skills

Healthcare domain expertise

Performance management

Team leadership

Operational governance

Job description

Confidential Hiring – Senior Operations Manager Healthcare

Pure Healthcare Account Leadership Transition

Location: Cebu or Manila

Work Setup: 100% Onsite

Shift: Night Shift

Salary: 140000 to 150000

We are seeking a Senior Operations Manager as part of a confidential leadership transition within a purely healthcare account. The ideal candidate has strong healthcare domain expertise and experience managing multiple teams with consistent KPI delivery.

Candidate Profile

• Minimum 5+ years purely healthcare BPO experience
• Background in UMR Prior Authorization Billing Claims or similar healthcare processes
• Experience managing team leads, supervisors and mid level leaders
• Strong performance management, SLA ownership and operational governance
• Amenable to onsite work and night shift
• Only candidates with solid healthcare leadership experience will be considered.