Concierge Supervisor — Lead Luxury Guest Experiences

AccorHotel; Panglao; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

ALL Heartists program

Hotel benefits

Job summary

South Palms Resort and Spa Panglao-MGallery is seeking a dedicated Concierge supervisor to lead and coordinate our Concierge team, delivering exceptional, personalized guest experiences. You will anticipate guest needs, orchestrate seamless interactions, and reflect the distinctive elegance and warm hospitality that define the Accor Heartists culture.

Joining us means becoming part of a community that values initiative and genuine care.

Qualifications

• Previous experience in concierge or guest-services roles.
• Ability to coordinate a team and deliver personalized service.

Responsibilities

• Supervise and coordinate the Concierge team to deliver exceptional, personalized guest experiences.
• Lead the team in creating memorable moments for guests and ensuring interactions reflect elegance and warm hospitality.

Job description

South Palms Resort and Spa Panglao-MGallery is seeking a dedicated Concierge supervisor to lead and coordinate our Concierge team, delivering exceptional, personalized guest experiences. You will anticipate guest needs, orchestrate seamless interactions, and reflect the distinctive elegance and warm hospitality that define the Accor Heartists culture.

Joining us means becoming part of a community that values initiative and genuine care.