SPA Manager (Hotel Franchised)

Accor; Panglao; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Heartists program

Job summary

South Palms Resort and Spa Panglao-MGallery seeks a Spa Manager to oversee daily spa operations, ensure guest satisfaction, and drive financial and service excellence in line with Accor brand standards.

You will lead the spa team, manage guest experiences, maintain cleanliness and safety, and collaborate across departments to elevate wellness offerings and revenue. This luxury island retreat emphasizes heartfelt hospitality and exceptional guest care.

Qualifications

• Experience leading spa operations in hospitality or wellness.
• Strong leadership, communication, and organizational skills.
• Knowledge of spa operations, guest service excellence, and financial management.

Responsibilities

• Oversee daily spa operations and guest experiences.
• Achieve financial and operational objectives while ensuring brand standards.
• Lead and develop the spa team and maintain health and safety regulations.

Skills

Spa management

Leadership

Guest service

Financial management

Operations

Job description

Company Description

Welcome to South Palms Resort and Spa Panglao-MGallery, where Bohol’s natural beauty, rich heritage, and warm hospitality come together in a truly exceptional luxury retreat. As the first MGallery resort in the Philippines, we offer a refined yet authentic island experience, inviting you to unwind, explore, and reconnect.

Wake up to stunning ocean views, savor the finest local and international flavors, and immerse yourself in cultural and wellness experiences designed to inspire and rejuvenate. From hands‑on activities at South Farms, where nature and tradition thrive, to tranquil spa treatments and unforgettable beachfront dining, every moment is crafted with care.

At South Palms Resort and Spa Panglao, we bring Bohol’s spirit to life through thoughtful experiences and genuine hospitality. Your story begins here.

Key Values

• Initiative and openness: An open mind and proactive attitude, continually evolving and contributing innovative ideas to elevate the guest experience.

Job Description

You will be responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, achieving financial and operational objectives, and leading the spa team in accordance with Accor brand standards. You will drive service excellence, maximize revenue opportunities, maintain the highest standards of cleanliness and wellness, and foster a positive, collaborative team culture while ensuring compliance with company policies and health and safety regulations.

Qualifications

• Previous experience in a Spa Manager or similar leadership role within hospitality or wellness.
• Strong leadership, communication, and organizational skills.
• Knowledge of spa operations, guest service excellence, and financial management.
• Passion for delivering exceptional guest experiences and developing high-performing teams.

Additional Information

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

When you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).