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Crown Regency Hotels & Resorts is seeking a reliable Computer Technician in the Philippines to install, maintain, troubleshoot, and repair computer systems, hardware, and software. The role emphasizes strong problem-solving, attention to detail, and excellent user support.
The successful candidate will handle hardware repairs, OS configurations, software updates, and basic networking, while ensuring data protection and system performance.
About the role
We are seeking a reliable and skilled Computer Technician to install, maintain, troubleshoot, and repair computer systems, hardware, software, and related equipment. The ideal candidate should have strong technical and problem-solving skills, attention to detail, and the ability to provide excellent technical support to users.
Key responsibilities
Install, configure, and maintain computer hardware, software, and operating systems.
Diagnose and troubleshoot computer, printer, and network issues.
Repair and replace defective computer components, including hard drives, RAM, power supplies, and other hardware.
Install and update software, drivers, and security patches.
Set up and configure desktops, laptops, printers, and other peripherals.
Provide technical support to employees or customers regarding computer-related issues.
Perform routine computer maintenance to ensure optimal performance.
Assist with network connectivity, Wi-Fi, and basic networking issues.
Remove viruses, malware, and other security threats.
Back up data and assist with data recovery when necessary.
About you
High school diploma or equivalent; a degree or technical certification in Information Technology (IT) is an advantage.
Experience in computer repair, maintenance, or technical support is preferred.
Knowledge of Windows operating systems and basic macOS troubleshooting.
Familiarity with computer hardware, software installation, and basic networking.
Strong troubleshooting and problem‑solving skills.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and technical procedures.
Computer hardware diagnostics and repair.
Operating system installation and configuration.