A local computer service provider based in Davao del Sur is looking for a skilled technician to diagnose and repair hardware and software issues, provide technical support, and configure computer systems. The ideal candidate will have strong technical skills and excellent customer service abilities, ensuring clear communication of solutions to clients. Join our team to help customers overcome their computer challenges in a supportive environment.
Qualifications
In-depth knowledge of computer hardware and software.
Ability to diagnose and troubleshoot complex technical problems.
Communicate technical information clearly to customers.
Responsibilities
Diagnose and repair computer hardware and software issues.
Provide technical support to customers.
Install and configure computer systems.
Skills
Strong technical skills
Problem-solving and analytical skills
Excellent customer service skills
Tools
Windows
macOS
Linux
Job description
Diagnose and repair computer hardware and software issues: Troubleshoot and repair a wide range of computer problems, including hardware malfunctions (e.g., motherboards, hard drives, RAM), software issues (e.g., operating system errors, malware infections), and network connectivity problems.
Provide technical support to customers: Assist customers with computer-related issues, provide technical guidance, and explain technical solutions in a clear and concise manner.
Install and configure computer systems: Install and configure operating systems, software applications, and peripheral devices (e.g., printers, scanners, monitors).
Strong technical skills: In-depth knowledge of computer hardware and software, including operating systems (Windows, macOS, Linux), networking concepts, and troubleshooting techniques.
Problem-solving and analytical skills: Ability to diagnose and troubleshoot complex technical problems effectively and efficiently.
Excellent customer service skills: Ability to communicate technical information clearly and concisely to customers, both verbally and in writing, and provide excellent customer support.