Computer Repair Technician

RAPSING PISO NET; Davao del Sur; On-site; PHP 201,000 - 312,000; Full time

Job summary

A local IT service provider in Davao del Sur is seeking a Technical Support Specialist to diagnose and repair computer hardware and software issues. The ideal candidate must demonstrate excellent problem-solving skills and be able to assist end-users with various technical challenges. Strong communication abilities to explain technical concepts to non-technical users are essential. This role involves maintaining and upgrading computer systems to ensure optimal performance.

Qualifications

• Experience with diagnosing and troubleshooting computer hardware and software issues.
• Ability to assist users with software installation and troubleshooting.
• Familiarity with routine maintenance tasks and upgrades.

Responsibilities

• Diagnose, troubleshoot, and repair computer hardware and software.
• Provide technical support to end-users including remote assistance.
• Maintain and upgrade computer systems for optimal performance.
• Demonstrate strong problem-solving and clear communication with non-technical users.

Skills

Hardware troubleshooting

Software installation

Network connectivity

Problem-solving

Communication skills

Tools

Windows

macOS

Linux

Job description

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Job Description

• Diagnose, troubleshoot, and repair a wide range of computer hardware and software issues. This includes identifying and resolving problems with desktops, laptops, servers, peripherals (printers, scanners, etc.), and network connectivity.
• Provide technical support to end-users. This includes assisting users with software installation, troubleshooting software conflicts, answering technical questions, and providing remote support when necessary.
• Maintain and upgrade computer systems. This includes performing routine maintenance tasks, installing software updates and patches, and upgrading hardware components as needed to ensure optimal system performance.
• Possess strong technical skills and knowledge of computer hardware and software. This includes experience with operating systems (Windows, macOS, Linux), networking concepts, and common software applications.
• Demonstrate excellent problem-solving and troubleshooting skills. This includes the ability to diagnose and resolve complex technical issues efficiently and effectively.
• Possess strong communication and interpersonal skills. This includes the ability to explain technical concepts clearly to non-technical users, communicate effectively with team members, and provide excellent customer service.

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