Compliance Analyst: Safeguard Systems & Data Integrity

Vconnex Private Limited; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Vconnex Private Limited is seeking a compliance and audit professional to execute monitoring plans, maintain accurate records, and review disclosures for regulatory alignment. The role emphasizes structured, documented methods and unbiased sampling to ensure product and pricing accuracy across channels.

Responsibilities include handling complaint/incidence support, escalation of urgent issues, and compiling evidence for regulator readiness, with opportunities to expand domain knowledge within

Responsibilities

• Execute the monitoring and audit plan set by compliance managers across assigned verticals and channels.
• Carry out checks using documented methods and unbiased sampling without prior notice to teams.
• Assess script adherence, disclosure, consent, data accuracy, and pricing accuracy.
• Maintain accuracy in repetitive review work using a consistent method.
• Maintain registers and records accurately and completely to withstand audits.
• Retain working papers, samples and records to audit-ready standards.
• Classify intake data correctly to ensure proper downstream analysis.
• Keep data clean to support trend analysis and root-cause investigations.
• Review scripts, disclosures, journeys, calculators, rates, fees for accuracy and compliance.
• Ensure mandatory disclosures appear at the right points and are not circumvented by design.
• Support pre-release checks before product or system changes go live.
• Provide subject-matter depth in the assigned product vertical and be prepared to cover others.
• Assist complaints and incident intake, classification, tracking and closure.
• Track deadlines and service levels and escalate proactively as needed.
• Assemble evidence packs for responses to counterparties and regulators.
• Identify matters involving customer harm or potential breach and escalate immediately.

Job description

Vconnex Private Limited is seeking a compliance and audit professional to execute monitoring plans, maintain accurate records, and review disclosures for regulatory alignment. The role emphasizes structured, documented methods and unbiased sampling to ensure product and pricing accuracy across channels.

Responsibilities include handling complaint/incidence support, escalation of urgent issues, and compiling evidence for regulator readiness, with opportunities to expand domain knowledge within