Compliance Analyst

Select VoiceCom; Cebu City; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Medical/Dental coverage

Life insurance program

Free weekly in-house massage

Cash incentives for referrals

Career development

Service incentive leave program

Annual salary increase

Fun and family-like working enviroment

Quarterly team outing

Free coffee and hot chocolate

Coz y sleeping lounge and canteen plus

Entertainment area

Excellent office location in Cebu IT <

Office amenities

Job summary

Select VoiceCom, an American and Australian‑owned company, seeks a Compliance Coordinator to maintain governance documents, coordinate initiatives, train staff, monitor attestations, and support audits. The role covers access reviews, user accounts, and records within Compliance Platforms in Cebu IT Park.

Ideal candidates hold a relevant bachelor’s degree and show strong organization, writing, and communication skills, with willingness to work shifting schedules.

Qualifications

• Bachelor's degree required in Information Technology, Industrial Engineering, or related field.
• Excellent organizational skills with keen attention to detail.
• Strong written and verbal communication skills.
• Proficient with MS Office applications or equivalents.
• Willing to work on shifting schedules.

Responsibilities

• Coordinates with departments to review, update, and implement compliance policies and procedures.
• Conducts training on established policies, procedures, and compliance requirements.
• Monitors compliance requirements, employee acknowledgments, attestations, and training completion.
• Reviews user access and workstation applications to ensure least privilege and security requirements.
• Manages user accounts, training assignments, attestations, and records within Compliance Platforms.
• Assists audits, compliance assessments, and monitoring activities.
• Performs other related duties as assigned.

Skills

Organizational skills

Technical writing

Verbal communication

MS Office

Willing to work shifts

Education

Bachelor's degree in IT/Industrial Engineering or related field

Tools

MS Office

Job description

Job Description:

Position Summary:

Supports SVC's compliance program by maintaining policies and governance documents, coordinating compliance initiatives and training, monitoring employee compliance and access requirements, maintaining compliance records, and assisting with audits, assessments, and administrative activities.

Duties and Responsibilities:

• Coordinates with departments to review, update, and implement compliance policies and procedures.
• Conducts training on established policies, procedures, and compliance requirements.
• Monitors compliance requirements, employee acknowledgments, attestations, and training completion.
• Reviews user access and workstation applications to ensure compliance with least privilege and established security requirements.
• Manages user accounts, training assignments, attestations, and related records within the Compliance Platforms.
• Assists audits, compliance assessments, and monitoring activities.
• Performs other related duties as assigned.

Qualifications:

• Bachelor's degree in Information Technology, Industrial Engineering, or any related field.
• Outstanding organizational skills and keen attention to detail.
• Good technical writing and verbal communication skills.
• Proficient in MS office applications or equivalent.
• Willing to work on shifting schedules.

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.