Compensation & Benefits Consultant

RGP Philippines; Taguig; Hybrid; PHP 391,000 - 670,000; Full time

Job summary

RGP Philippines is seeking an HR Operations Specialist to support benefits programs, handle inquiries, and manage benefits transactions in a hybrid setup at BGC, Manila. The role requires a Bachelor's degree (preferred), 2+ years in HR operations or benefits administration, fluency in English, strong attention to detail, and proficiency in MS Office and HR systems like Workday.

You will liaise with Finance, brokers, insurers, and vendors to ensure timely processing and maintain clear process

Qualifications

• Bachelor's degree preferred.
• Minimum of 2 years of experience in HR Operations, Benefits Administration, Shared Services, or a similar support role.
• Fluent in English, both written and verbal.
• Experience supporting employee inquiries and HR processes in a service-oriented environment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines with minimal supervision.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience with Workday or similar HR systems preferred.
• Experience with purchase order and invoice processing is preferred
• Experience with statutory benefits processing is preferred
• Strong collaboration skills and ability to work effectively across teams and geographies.
• Customer-focused with a proactive approach to problem solving.

Responsibilities

• Provide day-to-day operational support for employee benefits programs.
• Respond to employee inquiries regarding statutory benefits programs, benefits processing & requirement
• Support statutory benefits administration and related employee transactions/ inquiries
• Process benefits-related transactions in Workday and other HR systems.
• Support benefits enrollments, eligibility updates, and other administrative activities in accordance with established procedures.
• Provide timely and accurate information to employees and escape issues when required.
• Support resolution of employee benefits concerns in partnership with internal HR teams and vendors.
• Manage purchase orders (POs) and invoice processing for benefits programs and vendors.
• Track invoice status and support payment coordination activities.
• Liaise with Finance, Procurement, brokers, insurers, and vendors as needed to support operational activities.
• Create, update, and maintain benefits job aids and process documentation
• Build and maintain benefits inventories, including plan, vendor, and program information.

Skills

English fluency

Attention to detail

Organizational skills

Multitasking

Collaboration

Customer-focused

Problem solving

Education

Bachelor's degree (preferred)

Tools

Excel

Word

PowerPoint

Workday

Job description

Important Information:

• Work Schedule: Mid-Shift (3PM – 12MN)

• Hybrid work: 2-3x a week

• Office Location: BGC

RGP is a global consulting firm helping some of the most recognized companies in the world work differently. Our success comes from a shared belief in rolling up our sleeves and doing the hard work of solving complex challenges, executing plans and implementing technology to help transform organizations.

Working for RGP, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by RGP and built on tangible accomplishments.

As we continue to grow and deepen our impact on organizations around the world, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know:

We are energized by challenges and the effort needed to solve them.

We like working with people who are positive, adaptable and growth minded.

We care how work gets accomplished and are deeply invested in the success of our clients and our colleagues.

If this sounds like you, we invite you to read on and learn more.

THE RGP EXPERIENCE

Whether you desire to work directly with clients or support those who do, RGP connects you to meaningful opportunities designed to put your talents to their best and highest use, and help you develop skills for today and tomorrow. As an RGP employee, you are a champion for your team, driven to develop their functional acumen in a manner that is transformative and valuable. You help guide people and organizations to be and become more than they thought possible and have the ultimate service mentality based on openness, understanding and teamwork.

KEY RESPONSIBILITIES

• Provide day-to-day operational support for employee benefits programs.

• Respond to employee inquiries regarding statutory benefits programs, benefits processing & requirement

• Support statutory benefits administration and related employee transactions/ inquiries

• Process benefits-related transactions in Workday and other HR systems.

• Support benefits enrollments, eligibility updates, and other administrative activities in accordance with established procedures.

• Provide timely and accurate information to employees and escape issues when required.

• Support resolution of employee benefits concerns in partnership with internal HR teams and vendors.

• Manage purchase orders (POs) and invoice processing for benefits programs and vendors.

• Track invoice status and support payment coordination activities.

• Liaise with Finance, Procurement, brokers, insurers, and vendors as needed to support operational activities.

• Create, update, and maintain benefits job aids and process documentation

• Build and maintain benefits inventories, including plan, vendor, and program information.

QUALIFICATIONS

• Bachelor's degree preferred.

• Minimum of 2 years of experience in HR Operations, Benefits Administration, Shared Services, or a similar support role.

• Fluent in English, both written and verbal.

• Experience supporting employee inquiries and HR processes in a service-oriented environment.

• Strong attention to detail and organizational skills.

• Ability to manage multiple tasks and meet deadlines with minimal supervision.

• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Experience with Workday or similar HR systems preferred.

• Experience with purchase order and invoice processing is preferred.

• Experience with statutory benefits processing is preferred

• Strong collaboration skills and ability to work effectively across teams and geographies.

• Customer-focused with a proactive approach to problem solving.