About the role
Lead the organisation’s compensation and benefits operations, ensuring accurate payroll processing, compliant benefits administration, reliable employee records, and a positive employee experience. This role partners with Finance, internal teams, regulatory agencies, and external providers to maintain efficient processes, protect sensitive information, and continuously improve service delivery.
Key responsibilities
- Manage the end-to-end payroll cycle, ensuring accuracy, compliance, and timely salary disbursement.
- Supervise and validate timekeeping data, including hours worked, overtime, and deductions.
- Analyse payroll metrics, identify discrepancies, and recommend process improvements.
- Ensure payroll practices comply with tax regulations and labour laws.
- Coordinate with the Finance team on payroll reconciliation and audits.
- Administer and monitor employee benefits, including HMO, group life insurance, retirement plans, and government-mandated benefits.
- Ensure timely processing of SSS, PhilHealth, and Pag-IBIG remittances.
- Coordinate with external providers on enrolments, renewals, and claims.
- Review benefits programmes and recommend improvements that support employee satisfaction and retention.
- Provide guidance to employees on benefits enquiries and claims resolution.
- Oversee employee records in the HRIS, ensuring accuracy and compliance with labour laws.
- Supervise new-hire entries and the deactivation of separated employees.
- Maintain strict data privacy standards when handling sensitive information.
- Generate and analyse HRIS reports for management and regulatory compliance.
- Communicate compensation and benefits policy changes clearly to employees.
- Provide feedback and guidance to the Compensation and Benefits team to support continuous improvement.
- Prepare and submit reports to regulatory agencies and internal stakeholders.
- Address employee concerns regarding compensation and benefits with professionalism.
- Collaborate with internal teams and vendors to resolve issues and improve service delivery.
- Gather and analyse employee feedback to propose actionable improvements.
What we're looking for
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 58 years of experience in compensation and benefits administration or HR operations.
- Strong knowledge of payroll, compensation, benefits structures, and compliance regulations.
- Advanced proficiency in Microsoft Excel, with practical expertise in Microsoft Office and HRIS systems.
- Excellent analytical, organisational, and communication skills.
- Proven ability to manage confidential information with discretion.
- Strong interpersonal skills and the ability to collaborate across all organisational levels.