Compensation and Benefits Jr Manager

Business Process Outsourcing International, Inc.; Philippines; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

Business Process Outsourcing International, Inc. is seeking an experienced Compensation & Benefits Manager in the Philippines to lead compensation, benefits, payroll coordination, and employee rewards programs.

You will drive program development, ensure compliance, and manage client relationships with a focus on accuracy and service quality. The role requires strong C&B operations expertise, people management skills, and the ability to coordinate with payroll and HR teams to deliver timely

Qualifications

• Bachelor's degree in HR, Business Administration, Management, Finance or related field.
• ≥5 years in Compensation & Benefits with supervisory/managerial experience.
• Proven leadership and people management experience.
• Strong client and stakeholder management background.
• Knowledge of BEN AD-related functions preferred.
• Solid benefits administration, payroll, and labor regulation knowledge.

Responsibilities

• Lead development, implementation, and administration of compensation and benefits programs.
• Manage salary structures, reviews, incentives, allowances, and benefits.
• Ensure compliance with labor laws and company policies.
• Coordinate with payroll for accurate compensation changes.
• Oversee government-mandated benefits and HMO/insurance programs.
• Prepare reports and analytics for management reviews.
• Maintain strong relationships with internal and external clients and stakeholders.
• Provide timely resolutions to compensation and benefits concerns.

Skills

People management

Client management

Leadership

Analytical skills

Communication skills

Negotiation

Education

Bachelor's degree in HR, Business Admin, Management, Finance

Tools

HRIS/payroll systems

Excel

Job description

Job Summary

We are looking for an experienced Compensation & Benefits Manager to lead and manage the organization’s compensation, benefits, payroll coordination, and employee rewards programs. The role requires strong expertise in C&B operations, excellent people management skills, and the ability to effectively manage internal and external clients and stakeholders.

Key Responsibilities

Compensation & Benefits Management

• Lead the development, implementation, and administration of compensation and benefits programs.

• Manage salary structures, compensation reviews, incentives, allowances, and employee benefits.

• Ensure compliance with applicable labor laws, government-mandated benefits, and company policies.

• Review and recommend compensation adjustments based on market benchmarks, internal equity, and business requirements.

• Oversee the administration of HMO, insurance, government-mandated benefits, and other employee benefit programs.

• Coordinate with payroll teams to ensure accurate and timely processing of compensation-related changes.

• Monitor and implement updates to government-mandated policies and regulations affecting compensation and benefits.

• Prepare compensation and benefits reports, analysis, and recommendations for management.

Client Management

• Manage and maintain strong relationships with internal and external clients and key stakeholders.

• Serve as the primary point of contact for compensation and benefits-related concerns and escalations.

• Understand client requirements and translate them into appropriate C&B solutions.

• Handle client concerns professionally and provide timely and effective resolutions.

• Conduct regular client discussions, business reviews, and updates regarding compensation and benefits matters.

• Manage expectations and ensure that agreed deliverables, timelines, and service-level requirements are met.

• Identify opportunities to improve service delivery and strengthen client relationships.

People Management

• Lead, coach, and develop the Compensation & Benefits team to achieve operational and service targets.

• Manage team performance, productivity, quality, and overall development.

• Set clear goals and performance expectations for team members.

• Conduct regular coaching, feedback, and performance discussions.

• Address performance issues and implement appropriate improvement plans when necessary.

• Foster a collaborative, accountable, and service-oriented team culture.

• Effectively delegate responsibilities and ensure proper workload distribution.

• Develop team members' technical and leadership capabilities.

Business Administration / BEN AD

• Apply strong business administration and operational management skills in managing C&B processes and client requirements.

• Analyze compensation and benefits data to support business decisions and recommendations.

• Develop and improve processes, policies, and workflows to increase efficiency and accuracy.

• Monitor operational KPIs, identify gaps, and implement corrective actions.

• Prepare management reports, presentations, and business review materials.

• Coordinate with HR, Finance, Payroll, Operations, and other departments to ensure seamless delivery of C&B services.

• Support organizational initiatives, projects, and process improvements related to compensation and benefits.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, Finance, or a related field.

• At least 5 years of progressive experience in Compensation & Benefits, with experience in a supervisory or managerial capacity.

• Proven experience in people management and team leadership.

• Strong client management and stakeholder management experience.

• Experience in business administration, operations, or BEN AD-related functions is highly preferred.

• Strong knowledge of compensation structures, benefits administration, payroll processes, and labor regulations.

• Experience handling government-mandated benefits and policies such as SSS, PhilHealth, Pag-IBIG, and DOLE-related requirements.

• Experience managing HMO, insurance, and other employee benefit programs.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication, negotiation, and presentation skills.

• Proficient in Microsoft Office, particularly Excel, and HRIS/payroll systems.