Community Safety & Content Moderator

TELUS Digital; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

TELUS Digital is seeking a Content Moderator to ensure a safe online environment by reviewing user-generated content and enforcing guidelines. You will moderate text, images, and videos, remove material violating standards, and coordinate with supervisors on policy enforcement.

Ideal candidates have vocational certification or higher, Khmer language proficiency, strong English communication, and the ability to start immediately.

Qualifications

• Familiarity with reviewing text, image, and video content.
• Ability to assess against guidelines and remove content.
• Willingness to handle potentially sensitive material.

Responsibilities

• Review user-generated content across text chats, images, videos, and comments.
• Assess adherence to guidelines and remove material that violates standards.
• Manage content safety for short-video products and ensure legal compliance.
• Understand policies and apply swift action to remove inappropriate content.
• Handle content reports and apply company policy.
• Coordinate with supervisors on violations and update operations standards.
• Audit contents for sharing on social media uploads.
• Review and address copyright-related materials and complaints.

Skills

Social media monitoring

Content moderation

Strong communication

Khmer language

English proficiency

Immediate availability

Education

Vocational Certificate or higher in any field

Job description

TELUS Digital is seeking a Content Moderator to ensure a safe online environment by reviewing user-generated content and enforcing guidelines. You will moderate text, images, and videos, remove material violating standards, and coordinate with supervisors on policy enforcement.

Ideal candidates have vocational certification or higher, Khmer language proficiency, strong English communication, and the ability to start immediately.